Trinity Eddleman
Akron
Summary
Dynamic professional with a strong background in customer service and inventory management at Newcomer Funeral Home. Proven ability to enhance client experiences through active listening and empathy. Skilled in time management and problem-solving, consistently maintaining high standards of cleanliness and compliance while fostering a supportive team environment.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Professional bakery specialist skilled in artisanal baking techniques, recipe development, and quality control. Strong focus on team collaboration and achieving consistent results. Adaptable, reliable, and skilled in managing changing needs and high-pressure environments. Proficient in using baking equipment, ensuring product freshness, and maintaining high standards of cleanliness and safety.
Overview
5
5
years of professional experience
Work History
Assistant to the Funeral Director
Newcomer Funeral Home And Cremation Service
07.2025 - Current
- Managed inventory of funeral merchandise including caskets, urns, floral displays, among others – ensuring adequate stock levels were maintained.
- Ensured compliance with state regulations and industry standards through diligent adherence to proper procedures and protocols.
- Contributed to a positive working atmosphere by fostering strong relationships with colleagues and staff members.
- Enhanced client experience by addressing inquiries and concerns promptly and professionally.
- Demonstrated empathy towards grieving families while guiding them through final disposition options-maintaining professional boundaries.
- Assisted in the creation of personalized memorial materials such as prayer cards, photo collages, and tribute videos – ensuring a lasting memory for families.
- Maintained cleanliness of funeral home facilities-ensuring a comfortable environment for mourning guests.
- Managed the transportation of deceased individuals from place of death to funeral home-coordinating with external transport providers as needed.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
Radio Host
The Summit FM
01.2021 - 08.2025
- Engaged listeners through social media platforms to increase station visibility.
- Produced creative radio segments focused on music, current events and lifestyle topics.
- Recorded and edited high-quality interviews and audio clips for broadcast.
- Adapted quickly to changing circumstances during live broadcasts, demonstrating professionalism and poise under pressure.
- Attended promotional events to create station awareness and build listener reach.
- Answered booth call line and took song suggestions or comments from listeners.
- Conducted insightful interviews with guests, providing valuable information and entertainment to listeners.
- Selected and created audio cuts and pre-produced audio programs for more fluid broadcasting.
- Enhanced show quality by researching topics and developing creative content for daily broadcasts.
- Maintained professional industry knowledge by attending relevant conferences, networking events, and workshops.
- Participated in station fundraising efforts, contributing to the financial stability of the organization.
- Developed engaging content for listeners and guests, including competitions, interviews and phone-ins.
Bakery Specialist
Acme Fresh Market No. 11
07.2024 - 07.2025
- Managed daily production schedules to ensure timely completion of orders and optimal freshness of products.
- Enhanced bakery production by streamlining processes and optimizing workflow.
- Implemented quality control measures to consistently produce visually appealing and delicious baked goods that met or exceeded company standards.
- Assisted in budgeting and cost control measures for the bakery department, contributing to increased profitability.
- Improved efficiency in the baking process through effective time management and task prioritization.
- Collaborated with team members to maintain a clean, organized workspace, ensuring compliance with health regulations.
Assistant Karate Instructor
Paragon Martial Arts and Fitness
06.2022 - 10.2024
- Strengthened students'' self-confidence by fostering a positive atmosphere of encouragement, respect, and camaraderie.
- Supported students'' progress through belt promotions by conducting evaluations and providing constructive feedback.
- Contributed to the growth and success of the dojo by consistently providing quality instruction and maintaining a positive attitude.
- Promoted a culture of continuous improvement by regularly soliciting feedback from both students and parents.
- Established strong relationships with students and their families, creating a supportive community within the dojo.
- Demonstrated proper techniques during class instruction while maintaining high energy levels to keep students motivated throughout sessions.
- Assisted head instructor in developing comprehensive lesson plans to improve students'' martial arts skills and techniques.
- Improved student retention rate with engaging, age-appropriate activities and drills tailored to individual abilities.
- Facilitated parent-instructor communication, addressing concerns promptly and professionally to maintain strong relationships between the dojo and families.
- Increased enrollment rates for the dojo by participating in community outreach events and providing engaging demonstrations.
- Reinforced essential life skills such as discipline, perseverance, respect, teamwork among students through daily practice routines.
- Organized special events such as tournaments, workshops, and guest seminars to enhance students'' learning experience outside of regular classes.
- Collaborated with fellow instructors to develop new teaching methods that improved overall class efficiency and effectiveness.
Education
Bachelor of Science - Mortuary Sciences
University of Akron
Akron, OHHigh School Diploma -
Ellet CLC
Akron, OH05-2025
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Active listener
- Cleanliness
- Opening and closing duties
- Adaptive and creative
- Exceptional customer service
- Safe food handling
Accomplishments
- Earned the a spot in the top 11 out of 219 students in 2025
- Supervised team of 11 staff members.
- Won a customer service award in 2025.
Timeline
Assistant to the Funeral Director
Newcomer Funeral Home And Cremation Service
07.2025 - Current
Bakery Specialist
Acme Fresh Market No. 11
07.2024 - 07.2025
Assistant Karate Instructor
Paragon Martial Arts and Fitness
06.2022 - 10.2024
Radio Host
The Summit FM
01.2021 - 08.2025
Bachelor of Science - Mortuary Sciences
University of Akron
High School Diploma -
Ellet CLC
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