Executed diverse tasks and supported team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings.
Overview
6
6
years of professional experience
Work History
Senior Fabrication Asscociate
HD Supply
New Braunfels, TX
07.2024 - Current
Assisted colleagues with questions to enhance team collaboration and efficiency.
Verified all requests contained necessary information to expedite agent processing.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Strived to maintain required service levels during high-demand situations.
Ensured understanding of processes prior to assisting coworkers to prevent future issues.
Assistant Manager
Sonic
New Braunfels, TX
09.2020 - 06.2022
Supervised daily operations, ensuring compliance with company policies and procedures.
Trained and mentored team members to enhance service quality and performance.