Trinity Evans
Orlando,FL
Summary
Developed strong leadership and crisis management skills in fast-paced aquatic environment. Demonstrated ability to coordinate teams and ensure safety compliance. Seeking to transition into new field where these skills can be effectively utilized and expanded.
Overview
3
3
years of professional experience
3
3
Certification
Work History
Aquatics Supervisor
Holiday Inn Resort Orlando Suites - Waterpark
12.2024 - Current
- Responded efficiently to emergencies in the aquatics area, following established protocols to ensure the safety of all patrons.
- Enhanced swimmer safety by implementing comprehensive training programs for lifeguards and aquatic staff.
- Reduced accident rates by conducting thorough risk assessments and maintaining a hazard-free pool environment.
- Developed strong relationships with patrons through attentive customer service while addressing concerns or complaints promptly.
- Contributed to overall facility cleanliness by implementing efficient pool deck maintenance routines during both open swim periods and scheduled downtime between sessions.
- Collaborated with other department supervisors to create cohesive programming across multiple recreation facilities.
- Conducted performance evaluations for team members, providing constructive feedback to facilitate growth and professional development.
- Implemented and maintained safety standards and deployed first aid, CPR and other emergency management services.
Head Lifeguard
Loews Hotels & Co
10.2023 - 12.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Enhanced swimmer safety by enforcing pool rules and regulations consistently.
- Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
- Advanced personal professional development participated in advanced lifesaving courses, Starguard Lifeguard Instructor certification course.
- Streamlined administrative tasks by implementing efficient record-keeping systems for attendance, incident reports, and maintenance logs.
- Minimized risk of accidents with thorough daily inspections of pool equipment and surrounding areas.
OJT Lifeguard
SeaWorld Parks & Entertainment, Inc.
08.2022 - 09.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and reports.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Education
Associate of General Studies - Criminology
Valencia College
Orlando, FL05-2027
Skills
- Accident prevention
- Guest relations
- Water safety expertise
- First aid proficiency
- Staff training
- AED operation
- Adaptive teaching
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking Abilities
Certification
- CPR/AED Certification
- STARRguard Certified
- American Red Cross Certified
- First Aid Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Aquatics Supervisor
Holiday Inn Resort Orlando Suites - Waterpark
12.2024 - Current
Head Lifeguard
Loews Hotels & Co
10.2023 - 12.2024
OJT Lifeguard
SeaWorld Parks & Entertainment, Inc.
08.2022 - 09.2023
- CPR/AED Certification
- STARRguard Certified
- American Red Cross Certified
- First Aid Certification
Associate of General Studies - Criminology
Valencia College
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