Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Emergency Medical Technician
Richland County EMS
Columbia, SC
11.2023 - Current
Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
Customer Service Representative
Blue Cross and Blue Shield
Columbia, SC
05.2022 - 10.2023
Provided customer service by answering incoming calls and responding to inquiries in a timely manner.
Addressed customer complaints, identified causes of problems, and provided solutions.
Navigated multiple computer applications simultaneously to research customer issues and provide appropriate responses.
Customer Service Representative
Walmart
Columbia, SC
07.2019 - 04.2022
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.