Summary
Overview
Work History
Education
Skills
Timeline
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Trinity Gandia

Las Vegas

Summary

Dynamic and dedicated professional with experience at Four Queens Hotel & Casino, excelling in safety procedures and teamwork. Proven ability to enhance customer satisfaction through effective cleaning techniques and initiative-taking. Recognized for maintaining high standards and achieving time management goals while ensuring a welcoming environment.

Overview

4
4
years of professional experience

Work History

Laundry Room Attendant

Four Queens Hotel & Casino
12.2023 - Current
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
  • Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
  • Assisted housekeeping management with inventory control, reducing wastage and ensuring adequate supplies for daily tasks.

Courtesy Clerk

Smith's Marketplace
10.2022 - 05.2023
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Collected more than 45 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.

Crew Member

Popeye's Restaurants
08.2021 - 07.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Education

High School Diploma -

Arbor View High School
Las Vegas

Skills

  • Teamwork
  • Cleaning techniques
  • Professional appearance
  • Hospitality industry
  • Safety awareness
  • Teamwork orientation
  • Safety procedures
  • Initiative-taking
  • Work prioritization

Timeline

Laundry Room Attendant

Four Queens Hotel & Casino
12.2023 - Current

Courtesy Clerk

Smith's Marketplace
10.2022 - 05.2023

Crew Member

Popeye's Restaurants
08.2021 - 07.2022

High School Diploma -

Arbor View High School