Trinity Gengler
Madison
Summary
Reliable and compassionate professional with experience supporting individuals in care settings and managing fast-paced, customer-focused environments. Strong communication skills, attention to detail, and a consistent focus on maintaining clean, safe spaces. Proven ability to multitask, collaborate with teams, and provide respectful, patient-centered support while handling administrative and operational responsibilities.
Overview
6
6
years of professional experience
Work History
Caregiver
HARVEST HOME ASSISTED LIVING
Grafton
03.2024 - Current
- Assisted residents with daily living activities and personal care needs.
- Monitored health conditions and reported changes to medical staff.
- Provided companionship and emotional support to enhance resident well-being.
- Organized recreational activities to engage residents in social interaction.
- Maintained clean and safe living environments for all residents.
- Collaborated with healthcare teams to develop individual care plans.
- Conducted light housekeeping duties such as laundry, vacuuming and dusting.
- Ensured compliance with state regulations related to home healthcare services.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
Assistant Manager
TSAOCAA BOBA CAFE
Milwaukee
07.2022 - 03.2024
- Managed daily operations, shift teams, and store opening/closing procedures.
- Processed invoices and maintained accurate financial records.
- Provided outstanding customer service, promptly resolving issues and concerns.
- Trained and mentored new hires, fostering a team-oriented work environment.
- Optimized inventory management, reducing waste and improving efficiency.
- Ensured adherence to health and safety regulations through meticulous quality control.
- Handled cash accurately and prepared deposits.
- Collaborated with store owner on marketing initiatives to increase brand awareness and drive sales growth.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Barista Shift Lead
STARBUCKS
West Allis
05.2020 - 07.2022
- Stocked shelves with ingredients needed to make coffee drinks.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Placed orders with suppliers for delivery of products required for daily operations.
- Adhered to health department regulations concerning sanitation standards.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
HIGH SCHOOL DIPLOMA -
Wauwatosa East High School
Wauwatosa, WI01.2022
Skills
- Multitasking and organization
- Customer service
- Strong work ethic
- Attention to detail
- Inventory & Supply Management
- Patient Communication & Service
- Complex Problem-solving
- Sanitation & Safety Practices
- Documentation & Data Entry
Timeline
Caregiver
HARVEST HOME ASSISTED LIVING
03.2024 - Current
Assistant Manager
TSAOCAA BOBA CAFE
07.2022 - 03.2024
Barista Shift Lead
STARBUCKS
05.2020 - 07.2022
HIGH SCHOOL DIPLOMA -
Wauwatosa East High School