Trinity Genyere

Bar Waiter

Odyssey Hotel

Kadoma, Zimbabwe

08.2019 - Current

Greeted guests and provided them with menus.
Assisted in seating guests at tables.
Provided customers with information about the menu items, drinks, and specials of the day.
Delivered ordered items to customers quickly and efficiently.
Took orders from customers for food and beverages.
Checked on customers to ensure they were satisfied with their meal or drinks.
Cleared away dirty dishes, glasses, and cutlery between courses as needed.
Replenished condiments, napkins, silverware, and other supplies at tableside stations when necessary.
Processed payments using cash registers or point-of-sale systems.
Responded promptly to customer complaints in a professional manner.
Maintained cleanliness of dining area throughout shift.
Stocked bar area with liquor bottles and other supplies as required by management.
Ensured compliance with all local health department regulations regarding food safety standards.
Performed opening duties such as setting up the bar counter before service began.
Closed down bar area at end of shift including cleaning work surfaces and restocking supplies for next day's use.
Followed proper pouring techniques for alcoholic beverages according to company policy.
Made drinks according to recipes specified by management.
Inspected glassware prior to use to make sure it was free from chips or cracks.
Adhered to all applicable laws relating to serving alcohol responsibly.
Recorded sales transactions accurately into register system.
Maintained accurate records of inventory levels of beer, wine, spirits, mixers, garnishes.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Recommended and served alcoholic beverages to patrons during high-volume shifts.
Honed bartending skills by assisting bartender with high-volume shifts.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Provided exceptional service to high volume of daily customers.
Calculated charges, issued table checks and collected payments from customers.
Maintained accurate cash handling practices while efficiently serving customers.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Maintained tidiness and organization throughout bar area.
Communicated with patrons to offer friendly service and determine needs.
Created rapport with new and returning patrons to foster guest satisfaction.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Checked identification prior to serving.
Monitored patron alcohol consumption to encourage safety.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Assessed patrons' needs to always provide proactive service.
Upsold latest products and drinks, resulting in [Number]% increase in daily sales.
Created signature beverages to increase revenue and patron loyalty.
Explained menu items, describing ingredients and cooking methods upon request.
Trained new employees to perform duties.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.