Trinity Gray
Stockton,CA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Truck Loader/Order Picker
Amazon
08.2022 - Current
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins
- Reviewed order slips, picked products and staged merchandize to be shipped
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels
- Followed orders precisely for correct items, sizes and quantities.
Retail Sales Associate
JCPenney
10.2020 - 07.2022
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Cashier
In N Out
08.2020 - 10.2020
- Accurately handled cash register transactions while providing excellent customer service
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction
- Assisted counter staff in packing ready orders and distributing to customers
- Worked in fast-paced environment with sense of urgency to serve guests quickly
- Practiced proper safety and sanitation standards
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Diploma -
Lincoln High School
Stockton, CA05.2022
Skills
- Team Collaboration
- Time Management
- Positive Attitude
- Multitasking Abilities
- Attention to Detail
- Sales Techniques
- Customer Service
- Quality Control
- Money Handling Abilities
- Product and Service Knowledge
- POS Systems
- Drawer Balancing
- Cash Handling
- Order Taking
- Retail Merchandising
- Order Fulfillment
- Basic Mathematics
- Organization & Categorization
- Effective Listening & Communication
- Monthly Audits
Timeline
Truck Loader/Order Picker
Amazon
08.2022 - Current
Retail Sales Associate
JCPenney
10.2020 - 07.2022
Cashier
In N Out
08.2020 - 10.2020
Diploma -
Lincoln High School