Trinity Hafer
Columbus,OH
Summary
Cultivated valuable skill sets while contributing to organizational objectives. Championed initiatives that leverage personal learnings for team success. Authorized to work in the US for any employer.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Research Technician
The Ohio State University
Columbus, OH
- Current
- 1. Assist in designing, developing, and implementing research projects and experiments.
- 2. Collect, record, and analyze data from experiments, maintaining accurate records and ensuring data integrity.
- 3. Maintain and clean laboratory equipment, ensuring compliance with safety standards and protocols.
- 4. Prepare samples and reagents according to established protocols, ensuring accuracy and precision.
- 5. Assist senior researchers in conducting laboratory and field research, processing and analyzing samples, and preparing reports and presentations.
Server
Kona Grill
4087 New Bond St, Columbus, OH 43219
2025 - 2026
- Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
- Assisted in maintaining cleanliness and organization of dining areas and kitchen spaces.
- Collaborated with team members to deliver efficient food and beverage service during peak hours.
- Adapted quickly to menu changes, effectively communicating updates to guests.
- Trained new staff on restaurant procedures, enhancing team performance and service quality.
- Handled cash transactions securely, balancing cash drawers at the end of shifts.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
The hickory house
Gahanna, OH
04.2022 - 2024
- Prepare room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates and utensils
- Help patrons select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions
- Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.
- Transmit orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests
- Keep kitchen staff informed by noting timing of meal progression
- Promptly address customer service issues and refer customers to management when necessary
Store Manager
Finish Line
Columbus, OH
11.2019 - 04.2021
- Maintain daily records of all transaction and generate reports for store manager
- Manage a staff of 18 and train them to deliver outstanding customer service
- Reorganize sales floor to meet company demands
- Motivate sales employees by provide coaching's and feedback to improve their moral and performance to help employee meet individual sales goals
- Conduct all new hire trainings
- Responsible for store opening and closing procedures
- Conduct weekly inventory audits
- Stocked and restocked inventory when shipments were received
- Create weekly schedules in accordance with company policies
- Process online order for customers
- Delivers excellent customer service by greeting and assisting each customer
- Cashier
Supervisor
Finish Line
Columbus, OH
06.2018 - 10.2019
- Cashier
- Delivers excellent customer service by greeting and assisting each customer
- Assist customers with shoe sizing
- Restock inventory as needed
- Process and put up in coming shipments
Lead Preschool Teacher
KinderCare Learning Centers
Gahanna, OH
06.2017 - 02.2019
- Work with getting children settled in the mornings
- Prepare daily learning lessons
- Prepare breakfast, snacks, and lunch for the center
- Meet with parents to discuss children's progress
- Assist with watching all the children in the center for outside time
Education
Associate's degree - Radiology
Columbus State Community College
Columbus, OH04.2026
High school diploma - undefined
Gahanna Lincoln
Gahanna, OH05.2018
Skills
- Marketing
- Shift management
- Teaching (2 years)
- Account reconciliation
- Bartending
- Anatomy knowledge
- Restaurant management
- Cooking
- Customer Service
- Food safety
- Management
- Merchandising
- Catering
- Host/hostess experience
- Server
- Hospitality
- Time management
- Sales
- Training
- Fine dining experience
- Training & development
- Medical terminology
- Quick service & fast food restaurant
- Home & community care
- Accounts receivable
- Cash Handling
- Warehouse experience
- Home health
- Busser
- Serving (5 years)
- Phone etiquette
- Dental receptionist
- Customer service (7 years)
- Retail sales
- Materials handling
- POS
- Bank Secrecy Act
- Organizational Skills
- Accounting software
- Sanitation
- Microsoft Excel
- Microsoft Word
- Medical imaging
- Dental office experience
- Organizational skills
- Accounting
- Microsoft Office
- Casual dining experience
- Upselling
- Cash handling
- Retail sales
- Front desk
- Fast learner
- Lending
- Loan processing
- Restaurant Experience
- Food service
- Food preparation
- Written and oral communication
- Data gathering
- Paper writing
- Customer service experience
Certification
Driver's License
Accomplishments
I'm beyond thrilled to have made the Dean's List my first semester at Columbus State! It feels amazing to see my hard work pay off, and it motivates me to keep pushing myself. I'm excited to continue this journey, finish school strong, and keep setting the bar higher for myself. The future is looking bright, and I'm ready for what's next!
Timeline
Server
The hickory house
04.2022 - 2024
Store Manager
Finish Line
11.2019 - 04.2021
Supervisor
Finish Line
06.2018 - 10.2019
Lead Preschool Teacher
KinderCare Learning Centers
06.2017 - 02.2019
Research Technician
The Ohio State University
- Current
Associate's degree - Radiology
Columbus State Community College
High school diploma - undefined
Gahanna Lincoln
Server
Kona Grill
2025 - 2026