Trinity Hagen
Watertown,SD
Summary
Patient-oriented dental assistant bringing several years of experience in fast-paced dental practices. Highly skilled in preparing patients for examinations, assisting with chairside procedures and educating patients on oral hygiene and care. Focused on providing top quality customer service.
Overview
5
5
years of professional experience
Work History
Dental Assistant
Lake Area Pediatric Dentistry
Watertown, SD
07.2023 - Current
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Kept accurate records of dental treatments provided for each patient's visit.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Educated patients on treatment procedures and post-procedure home care.
- Educated patients on proper oral hygiene techniques and habits.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Maintained a neat, clean and organized environment throughout the office.
- Sterilized instruments according to established guidelines and protocols.
- Took digital X-rays of teeth using radiographic equipment.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Explained dental services and payment plans to help patients make informed decisions.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Certified Nursing Assistant
Interim HealthCare
, SD
02.2022 - 05.2023
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Reported changes in patient condition to registered nurse or physician.
- Transported patients to treatment units, using wheelchair or strher.
- Answered call lights promptly and responded to patient needs accordingly.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Cleaned and sanitized patient rooms according to established protocols.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Administered medications as directed by registered nurse or physician.
- Took temperature readings orally or rectally as instructed by the RN or MD.
- Provided emotional support to family members regarding end-of-life decisions.
- Responded quickly to emergency situations involving sudden illness or injury.
Certified Nursing Assistant
Sunrise Manor Nursing Home
Tyler , MN
03.2020 - 12.2021
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Transported patients to treatment units, using wheelchair or strher.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Cleaned and sanitized patient rooms according to established protocols.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Administered medications as directed by registered nurse or physician.
- Took temperature readings orally or rectally as instructed by the RN or MD.
- Provided emotional support to family members regarding end-of-life decisions.
Education
Associate of Applied Science - Dental Assisting
Lake Area Technical College
Watertown, SD05-2023
Skills
- Patient Services
- Clinical Support
- Instrument preparation
- Patient Relations
- Procedure Support
- Patient Education
- Knowledgeable in costumer service
- Complex Problem-Solving
- Patient schedule management
- Team Collaboration
- Strong writing and verbal skills
- Electronic Charting
References
References available upon request.
Timeline
Dental Assistant
Lake Area Pediatric Dentistry
07.2023 - Current
Certified Nursing Assistant
Interim HealthCare
02.2022 - 05.2023
Certified Nursing Assistant
Sunrise Manor Nursing Home
03.2020 - 12.2021
Associate of Applied Science - Dental Assisting
Lake Area Technical College
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