Trinity Hanser
Paris,TN
Summary
Resourceful Retail Shift Lead known for high productivity and efficient task completion. Specialized in inventory management, customer service excellence, and team leadership to ensure smooth store operations. Excel in communication, problem-solving, and adaptability, seamlessly integrating these soft skills to enhance team performance and customer satisfaction.
Overview
17
17
years of professional experience
Work History
Sewing Machine Operator
Carhartt
Camden, TN
07.2025 - Current
- Operated single needle and multi-needle industrial sewing machines to assemble apparel components.
- Ensured that all garments were sewn together properly using correct stitches and techniques.
- Produced collars to consistently meet weekly production quotas, ensuring timely delivery.
- Threaded sewing machines and changed needles while maintaining optimal safety procedures to prevent accidents and delays.
- Inspected finished products for stitching defects and material quality, maintaining high standards.
- Repaired seams by hand or with a sewing machine.
- Utilized knowledge of fabrics to select proper thread type for each job.
- Provided guidance and instruction to other team members in the use of equipment and processes.
- Communicated effectively with supervisors regarding progress updates or potential problems encountered during production runs.
Shift Leader
Taco Bell
Huntingdon, Tennessee
03.2023 - 01.2025
- Supervised daily operations and ensured smooth team performance during shifts.
- Trained new team members on food safety and customer service standards.
- Managed inventory levels and organized stock for efficient service delivery.
- Ensured compliance with health regulations and maintained cleanliness in the kitchen.
- Assisted in scheduling staff to meet peak business hours effectively.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Resolved customer complaints promptly and professionally.
- Coordinated with management on promotions and special menu items implementation.
- Assisted in training new employees on shift operations.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Adhered to all health code regulations while preparing food items for customers.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
- Planned and managed resources to consistently meet production, quality, and cost goals.
- Analyzed sales data on a weekly basis in order to identify trends or opportunities for improvement.
- Assessed reports and adjusted workflows to realign with targets.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Utilized POS systems efficiently for order processing and inventory management.
- Used Point of Sale register system to complete transactions.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Utilized POS systems efficiently for order processing and inventory management.
- Used Point of Sale register system to complete transactions.
Daycare Worker
Infinite heart daycare
Huntingdon, Tennessee
08.2021 - 01.2023
- Planned and implemented age-appropriate educational programs and activities.
- Supervised children's daily activities and ensured a safe environment.
- Developed positive relationships with children, fostering a nurturing atmosphere.
- Engaged children in creative play activities such as art projects, music time, story time.
- Communicated with parents about daily activities and any concerning behaviors.
- Collaborated with parents to discuss children's progress and developmental needs.
- Assisted in potty training and diapering children as needed.
- Instructed young children in basic educational concepts such as numbers, shapes, colors, letters.
- Encouraged positive behavior by providing praise and reinforcement of desired behaviors.
- Maintained cleanliness and organization of classroom materials and play areas.
- Conducted regular safety checks to ensure compliance with health regulations.
- Enforced all health and safety standards set forth by state regulations for daycare facilities.
- Assisted in preparing nutritious snacks and meals for children.
- Provided snacks and meals in accordance with dietary guidelines.
- Maintained accurate daily records of attendance and activities completed by each child.
- Read aloud and played alphabet games to encourage early literacy.
- Collaborated with other childcare staff members on planning events or special projects related to childcare services.
- Sanitized toys and tables to maintain clean, safe environment.
Team Leader
Walgreens
McKenzie, Tennessee
06.2020 - 08.2021
- Trained and mentored team members on customer service and product knowledge.
- Supervised daily store operations to ensure efficient workflow and customer satisfaction.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Supported team morale through positive communication and collaboration efforts.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Coordinated inventory management to maintain stock levels and organization.
- Managed inventory levels and organized stock for efficient service delivery.
- Coordinated with management on promotions and special menu items implementation.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Delegated tasks to employees and monitored activities and task completion.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Upheld company standards and compliance requirements for operations.
Assistant Store Manager
Catos Clothing
Huntingdon, Tn
04.2010 - 06.2020
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw inventory management to ensure accurate stock levels and product availability.
- Assisted in managing daily store operations and staff scheduling.
- Trained new employees on company policies and customer service standards.
- Resolved customer complaints effectively, fostering a positive shopping experience.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Implemented visual merchandising strategies to enhance store presentation and appeal.
- Coordinated promotional events to increase customer engagement and sales opportunities.
- Collaborated with management to develop team goals and improve operational efficiency.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Hostess/Server
Apple bees
Tilton, New Hampshire
03.2018 - 01.2019
- Greeted and seated guests promptly to ensure a welcoming atmosphere.
- Managed reservations and waitlists effectively during peak hours.
- Provided menu recommendations and answered guest inquiries with enthusiasm.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Assisted servers by providing support with drink orders and table maintenance.
- Handled customer complaints professionally to enhance guest experience.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Set up tables in between patrons to reduce wait times.
- Stocked service areas with supplies during slow periods.
- Trained new employees to perform duties.
Shift Leader
Go calendar games and toys
Tilton, Nah
06.2017 - 01.2018
- Supervised daily operations and ensured smooth team performance during shifts.
- Trained new team members on food safety and customer service standards.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Managed inventory levels and organized stock for efficient service delivery.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Coordinated with management on promotions and special menu items implementation.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Sales Associate
Rue21
Tilton, New Hampshire
05.2016 - 01.2017
- Assisted customers with product selection and inquiries.
- Processed transactions accurately using point-of-sale systems.
- Maintained organized and visually appealing merchandise displays.
Education
Winnisquam Regional High School
Tilton, NHSkills
- Industrial sewing
- Stitch inspection
- Needle threading
- Machine setup
- Inventory management
- POS systems
- Cash management
- Shift supervision
- Team training
- Customer service
- Quality control
- Store operations
- Visual merchandising
- Problem solving
- Attention to detail
- Conflict resolution
- Verbal and written communication
- Time management
- Task delegation
- Safety procedures
Timeline
Sewing Machine Operator
Carhartt
07.2025 - Current
Shift Leader
Taco Bell
03.2023 - 01.2025
Daycare Worker
Infinite heart daycare
08.2021 - 01.2023
Team Leader
Walgreens
06.2020 - 08.2021
Hostess/Server
Apple bees
03.2018 - 01.2019
Shift Leader
Go calendar games and toys
06.2017 - 01.2018
Sales Associate
Rue21
05.2016 - 01.2017
Assistant Store Manager
Catos Clothing
04.2010 - 06.2020
Winnisquam Regional High School