Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
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Trinity Hanson

Spokane,WA

Overview

4
4
years of professional experience
1
1
Certification

Work History

InReach Case Manager

Volunteers Of America Eastern Washington & Northern Idaho
Spokane, WA
01.2024 - Current
  • Work collaboratively with care teams to develop treatment plans for clients
  • Complete assessments and safety plans with clients
  • Use therapeutic techniques to support clients with navigating adverse experiences
  • Provide diverse, equal, and inclusive support and advocacy for youth and young adults
  • Support clients with developing life skills and SMART goals
  • Assist with managing the Homeward Bound Program
  • Manage a caseload of up to 20 clients w
  • Uphold Mandated Reporting Requirements
  • Use interpersonal skills to develop rapport with clients
  • Support clients with accessing community resources
  • Complete outreach in the community to spread awareness about the InReach program
  • Ensured compliance with HIPAA regulations by maintaining client confidentiality

Shelter Support Staff - Hope House Women's Shelter

Volunteers of America
Spokane, WA
11.2022 - 12.2023
  • Ensure participants follow shelter expectations
  • Provide emotional support for participants by using therapeutic techniques
  • Train new employees
  • Use crisis intervention and conflict resolution skills to de-escalate participants
  • Complete intakes with new participants
  • Collaborate with health care providers and emergency service workers to support participants
  • Help participants navigate community resources
  • Support participants with developing life skills
  • Ensured compliance with HIPAA regulations by maintaining participant confidentiality
  • Complete janitorial tasks and serve meals

Medical Scribe/Registration Technician

Columbia Safety Medical
Kennewick, WA
05.2021 - 11.2022
  • Travel in teams to provide mobile COVID-19 vaccine clinics throughout Washington State
  • Provided underrepresented populations access to COVID-19 vaccines
  • Educate patients on the different COVID-19 vaccines and possible side effects
  • Document patient’s medical history and complete screening questions
  • Document vaccine information in patient charts
  • Provide patients with COVID-19 vaccine cards with accurate dosage and date
  • Ensured compliance with HIPAA regulations by maintaining patient confidentiality

Education

Bachelor of Science - Health Psychology

Eastern Washington University
Cheney, WA
12.2024

Certificate - Suicide Assessment, Management & Treatment

Eastern Washington University
Cheney, WA
12.2024

Skills

  • Advocacy
  • Interpersonal Communication
  • Case Management
  • Diversity Awareness
  • Conflict Resolution
  • Proficient Documentation
  • Strong Leadership
  • Active Listening

Affiliations

  • Registered Agency Affiliated Counselor

Certification

  • Mental Health First Aid National Insitutue August 2024

Timeline

InReach Case Manager

Volunteers Of America Eastern Washington & Northern Idaho
01.2024 - Current

Shelter Support Staff - Hope House Women's Shelter

Volunteers of America
11.2022 - 12.2023

Medical Scribe/Registration Technician

Columbia Safety Medical
05.2021 - 11.2022

Bachelor of Science - Health Psychology

Eastern Washington University

Certificate - Suicide Assessment, Management & Treatment

Eastern Washington University
Trinity Hanson