Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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TRINITY HAROLD

Lafayette,La

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Great ability to adapt to any environment.

Overview

3
3
years of professional experience

Work History

Sales Associate

Express Clothing
Lafayette, Louisiana
09.2024 - Current
  • Provided accurate information about products, prices, and services.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Handled customer complaints in a professional manner.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Greeted customers to determine wants or needs.

Grill/Line Cook

Cracker Barrel
Lafayette, La
12.2023 - 07.2024
  • As a grill cook, I had to prepare the food for guests, plate the food in the most appealing way possible, remain clean and wear gloves to keep the food germ free
  • Master cooking food to guests preference
  • Complete pulls, sort everything in the freezer and cooler
  • Stock work areas when in need of more materials

Sales Associate

Cotton on Kids
Baton Rouge, La
02.2023 - 08.2023
  • As a sales associate my most important roles were to help guests with any questions, check out all customers, and promote WAP (with all purchases) to help store meet its goals
  • Another role was to keep the store neat and organized and to be a helping hand to co-workers when in need

Cashier, Fry Cook

Chicken Shack
Baton Rouge, La
05.2022 - 08.2023
  • As a cashier, keep a positive attitude, assisted all customers with their orders, pointed out all restaurant deals on food and meal of the day
  • Was very respectful to everyone
  • As a fry cook, keep a clean and safe work area, prepare the food for the guest, master the cook times, and keep the kitchen organized and sanitary

Education

ASSOCIATES DEGREE -

Louisiana State University at Eunice
Eunice, La
05.2022

HIGH SCHOOL DIPLOMA -

Walker High School
Walker, La
06.2020

Some College (No Degree) - Business Management

University of Louisiana At Lafayette
Lafayette, La

Skills

  • Hard worker
  • Great communication skills
  • Attention to detail
  • Customer service
  • Leadership
  • Teamwork and collaboration

Personal Information

Date of Birth: 10/17/01

Timeline

Sales Associate

Express Clothing
09.2024 - Current

Grill/Line Cook

Cracker Barrel
12.2023 - 07.2024

Sales Associate

Cotton on Kids
02.2023 - 08.2023

Cashier, Fry Cook

Chicken Shack
05.2022 - 08.2023

ASSOCIATES DEGREE -

Louisiana State University at Eunice

HIGH SCHOOL DIPLOMA -

Walker High School

Some College (No Degree) - Business Management

University of Louisiana At Lafayette

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TRINITY HAROLD