Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Trinity Hernandez

Greenville,TX

Summary

- Proactive and results-oriented professional with extensive experience at Eden Landscape and Irrigation, enhancing office efficiency and confidentiality. Excelled in customer service and office administration, significantly improving document organization and employee morale. Skilled in Adobe suite and social media strategy, adept at fostering brand awareness and community engagement.

- Social media experience through One Church with solid track record of crafting compelling content and managing multiple social media platforms. Known for collaborative approach and consistently achieving high engagement rates. Dependable team player who adapts to changing trends and requirements, leveraging skills in content strategy and data analysis to deliver results.

- Experienced with managing and optimizing website content to enhance user experience and engagement. Utilizes strategic planning and SEO techniques to drive web traffic and improve content visibility. Strong understanding of project management principles and collaborative work environments, ensuring timely delivery of high-quality content.

Overview

3
3
years of professional experience

Work History

Administrative Assistant

Eden Landscape and Irrigation
08.2023 - Current
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Handled repair email correspondence for landscape and irrigation services.
  • Increased efficiency in the workplace by organizing and maintaining an effective filing system for both physical and electronic documents.
  • Monitored supervisor's work calendar and scheduled appointments, meetings, and travel.

Front of House Hostess

Walt Disney World Resort
01.2023 - 06.2023
  • Demonstrated strong multitasking skills by attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
  • Answered customer questions about hours, seating, and menu information.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Managed guest flow and seating arrangements to maintain an efficient and pleasant environment.

Sales Associate

Legends Fit Gym
06.2022 - 01.2023
  • Built relationships with customers to encourage repeat business.
  • Enhanced brand awareness by creating engaging and shareable social media content.
  • Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
  • Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
  • Managed front desk operations, including customer service, membership sales, and childcare coordination.
  • Trained new reception staff on company policies, procedures, and software systems for consistent services across the team.
  • Directed guests and appointments to fitness consultants to increase membership enrollments.

Education

Bachelor of Arts - Communications And Media

Southeastern University
Lakeland, FL
05-2026

High School Diploma -

Royse City High School
Royse City, TX
05-2022

Skills

  • Customer service
  • Computer/Adobe skills
  • Office administration
  • Social media posting
  • Brand awareness
  • Video editing
  • Attention to detail
  • Community/Ministry outreach
  • Creative vision
  • Mobile editing
  • Biblical application
  • Prayer leadership
  • Evangelism strategies
  • Ministry development

Interests

  • Church
  • Music
  • Graphic Design
  • I have a passion for photography and editing photos
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Photography
  • Videography
  • Social Media
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • I participate in various sports activities for physical activity, camaraderie, and personal growth

Timeline

Administrative Assistant

Eden Landscape and Irrigation
08.2023 - Current

Front of House Hostess

Walt Disney World Resort
01.2023 - 06.2023

Sales Associate

Legends Fit Gym
06.2022 - 01.2023

Bachelor of Arts - Communications And Media

Southeastern University

High School Diploma -

Royse City High School
Trinity Hernandez