Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Trinity Hess

Lubbock

Summary

Dedicated C.N.A. skilled in team collaboration, patient assistance, and HIPAA compliance. Committed to providing compassionate care and ensuring patient comfort in a healthcare environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

C.N.A.

Carillon Nursing & Rehabilitation Center
Lubbock
09.2024 - Current
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Maintained cleanliness and organization in patient rooms and common areas.
  • Documented patient information accurately in electronic health records.
  • Provided emotional support and companionship to patients during recovery.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Participated in educational programs designed to improve knowledge of health care practices.
  • Collected specimens from patients for laboratory testing purposes.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.

Manager's Assistant

Turtle Hill Golf Course
Muenster
05.2018 - 08.2024
  • Coordinated daily operations for events at Turtle Hill Golf Course.
  • Organized supplies and equipment for golf course maintenance activities.
  • Supported the training of new staff on company policies and procedures.
  • Handled customer inquiries and provided exceptional service to guests.
  • Maintained records of inventory and ordered supplies as needed.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Pleasantly welcomed visitors, answered phone calls, and maintained the front reception desk.
  • Organized files, maintaining the front desk and reception area in neat and organized fashion.
  • Performed repairs on various machinery and tools to minimize downtime.

Carhop Server

Sonic
Muenster
05.2021 - 09.2022
  • Delivered food and beverages to customers in a timely manner.
  • Maintained cleanliness of serving area and equipment.
  • Collaborated with kitchen staff to ensure accurate orders.
  • Operated point-of-sale system for order processing.
  • Managed cash transactions securely and accurately.
  • Stocked supplies such as condiments, utensils, napkins, straws. in designated areas.
  • Assisted other team members when needed during busy times or special events.
  • Maintained knowledge of menu items, specials, promotions, pricing, and preparation methods.
  • Adhered to health safety standards at all times while preparing food.
  • Informed management about low inventory levels of certain items.
  • Completed opening, closing, and shift change tasks by following company guidelines.

Education

High School Diploma -

Muenster High School
Muenster, TX
05-2023

Some College (No Degree) - Nursing/Human Sciences

Texas Tech University
Lubbock, TX

Skills

  • Vital signs monitoring
  • Electronic health records
  • Patient assistance
  • Infection control
  • HIPAA compliance
  • Customer relationship management
  • Team collaboration
  • Critical thinking
  • Problem solving
  • Compassionate
  • Flexibility and adaptability

Certification

  • C.N.A- NA0061046246

Effective Date-December 16th, 2023

Expiration Date-December 16, 2025

Affiliations

  • Golf
  • Spend time with family/friends
  • Church
  • Babysitting
  • Dog sitting
  • Exercise

References

References available upon request.

Timeline

C.N.A.

Carillon Nursing & Rehabilitation Center
09.2024 - Current

Carhop Server

Sonic
05.2021 - 09.2022

Manager's Assistant

Turtle Hill Golf Course
05.2018 - 08.2024

High School Diploma -

Muenster High School

Some College (No Degree) - Nursing/Human Sciences

Texas Tech University

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