Dynamic leader and effective communicator with a proven track record at Stoney Creek Ranch, enhancing camper safety and morale. Excelled in customer engagement across roles, from Walgreens to JCPenney Beauty, boosting sales through personalized service. Skilled in emergency preparedness and positive engagement, demonstrating significant achievements in team leadership and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Camp Counselor
Stoney Creek Ranch
2024.05 - Current
Worked with children of varying age, interest, skill, and developmental levels.
Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Led groups of children safely through variety of camp activities.
Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
Customer Service Associate
Walgreens
2023.11 - 2024.01
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Helped customers complete purchases, locate items, and join reward programs.
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Enhanced store sales during the holiday season through effective upselling, cross-selling, and promotional strategies.
Greeted, welcomed and offered immediate assistance to store customers.
Stocked seasonal displays with high-demand items and frequently replenished merchandise.
Developed strong relationships with repeat customers by remembering preferences and offering personalized shopping suggestions.
Beauty Advisor
JCPenney Beauty
2023.03 - 2023.07
Processed payments, entering sales in register for prompt customer service.
Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Youth Basketball Scorekeeper
Recreational Services
2021.12 - 2023.02
Set up, checked and broke down equipment for each [Type] game.
Documented game actions to accurately update league, player and team statistics.
Reduced errors in scoring records through meticulous attention to detail when documenting game statistics.
Facilitated seamless transitions between games by preparing all necessary materials and equipment for scorekeeping prior to each event.
Followed players and referee calls to keep score correct throughout games and operated electronic scoreboard to show latest numbers.
Promoted a positive atmosphere at sporting events by maintaining professional conduct while interacting with participants and spectators.
Kids Club Associate/Hostess
Woodbridge Golf & Country Club
2022.03 - 2022.11
Kids Club
Monitored all activities to maintain maximum level of safety.
Enhanced children''s learning experiences by incorporating age-appropriate activities and creative play into daily routines.
Maintained a clean, organized, and inviting environment that fostered exploration, creativity, and learning for all Kids Club members.
Maintained accurate safety and attendance records.
Collaborated with parents to create individualized behavior management plans aimed at promoting self-regulation and social skills development.
Sold Memberships
Hostess
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Education
Associate of Science - Child Psychology
Prairie View A & M University
Prairie View, TX
12.2027
GED -
Sachse High School
Sachse, TX
05.2023
Skills
Problem-Solving
Positive Engagement
Team Leadership
Effective Communication
Customer Engagement
Retail experience
CPR/First Aid training
Artistic vision
Scheduling Management
Emergency Preparedness
Patience and Empathy
Early Childhood Education
Timeline
Camp Counselor
Stoney Creek Ranch
2024.05 - Current
Customer Service Associate
Walgreens
2023.11 - 2024.01
Beauty Advisor
JCPenney Beauty
2023.03 - 2023.07
Kids Club Associate/Hostess
Woodbridge Golf & Country Club
2022.03 - 2022.11
Youth Basketball Scorekeeper
Recreational Services
2021.12 - 2023.02
Associate of Science - Child Psychology
Prairie View A & M University
GED -
Sachse High School
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