Trinity Hodo
Azle,TX
Summary
Dynamic professional with strong communication and problem-solving skills developed in a fast-paced service environment. Successfully manages and resolves customer inquiries, consistently enhancing customer satisfaction. Eager to transition into a new field to leverage these strengths in driving team performance and contributing to organizational success. Committed to fostering positive relationships and delivering exceptional service in every interaction.
Overview
3
3
years of professional experience
Work History
Backup Receiver
Albertsons
05.2023 - 08.2025
- Improved communication with suppliers, resulting in better coordination of incoming shipments.
- Assisted in resolving discrepancies between purchase orders and delivered goods promptly, minimizing negative impacts on business operations.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Established strong relationships with vendors, leading to improved order accuracy and delivery times.
Backup Floral Manager
Albertsons
01.2023 - 08.2025
- Provided exceptional customer service by addressing inquiries from clients regarding arrangements and availability
- Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
- Assisted with budgeting for department expenses, contributing to the overall profitability of the store.
- Established strong relationships with clients, leading to repeat business and referrals for new customers.
Assistant Manager
Dollar General
06.2022 - 01.2023
- Led daily operations to ensure efficient store performance and customer satisfaction
- Fostered a positive work environment through effective communication and conflict resolution.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
Azle High School
Skills
- Management
- Customer Service
- Problem-solving
- Relationship building
- Time management
- Organization
- Multitasking
- Problem-solving abilities
- Effective communication
- Active listening
Timeline
Backup Receiver
Albertsons
05.2023 - 08.2025
Backup Floral Manager
Albertsons
01.2023 - 08.2025
Assistant Manager
Dollar General
06.2022 - 01.2023
High School Diploma -
Azle High School
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