Summary
Overview
Work History
Education
Skills
Personal Information
Terms Conditions
Timeline
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Trinity  Ingram

Trinity Ingram

EDWARDSVILLE,IL

Summary

Diligent College Student focused on Project Management and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals. Motivated Fine Arts student seeking internship in construction to gain hands-on experience. Outgoing and friendly with strong drive to succeed.

Overview

4
4
years of professional experience

Work History

Cross-Trained Crew Member

Dairy Queen Grill & Chill
EDWARDSVILLE, IL
04.2023 - Current
  • Resolved customer complaints in a timely manner with empathy and understanding.
  • Monitored team member performance to ensure quality standards were met.
  • Addressed any issues between employees promptly and fairly.
  • Established effective communication channels between management staff and crew members.
  • Created an environment where employees felt respected and valued.
  • Created shift schedules and communicated to team members.
  • Collaborated with team members to ensure timely delivery of customer orders.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Greeted customers upon arrival in the dining area.
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.

Crew Member Team Leader

AMC Theaters
Edwardsville, IL
04.2022 - 04.2023
  • Assisted in training new crew members on proper food preparation, customer service, and safety protocols.
  • Monitored team member performance to ensure quality standards were met.
  • Ensured that all equipment was properly cleaned and maintained according to health regulations.
  • Vacuumed carpets and upholstered furniture.
  • Cleaned and sanitized bathrooms, sinks, countertops, and mirrors.
  • Stocked restrooms with necessary supplies.
  • Opened store daily and ensured all safety protocols were followed.
  • Maintained cleanliness of the store by sweeping floors, cleaning windows, dusting shelves.
  • Inspected products for damages or defects prior to stocking shelves.
  • Verified accuracy of all closing documents for completeness and compliance.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Developed strategies for problem solving and conflict resolution among team members.

Server Hostess

IHOP
Alton, IL
11.2019 - 08.2022
  • Provided excellent customer service to ensure satisfaction.
  • Greeted guests and provided menus.
  • Took orders from customers accurately and in a timely manner.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Assisted in training new servers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Verified reservations and wait times with customers.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Monitored customer satisfaction levels throughout their meal experience.

Education

High School Diploma -

Alton High School
Godfrey, IL
05.2021

Bachelor of Arts - Construction Management

Southern Illinois University Edwardsville
Edwardsville, IL

Associate of Arts - Fine Arts

Lewis And Clark Community College
Godfrey, IL

Skills

  • Order Management
  • Customer Engagement
  • Food Preparation
  • Beverage Preparation
  • Menu Memorization
  • Drive-Thru Operations
  • Safe Food Handling
  • Customer Service
  • Inventory Restocking
  • Flexible Schedule
  • Crew Leadership
  • Cash Handling
  • Problem-Solving
  • Time Management
  • Heavy Lifting
  • Cleaning
  • Verbal and Written Communication
  • Forklift Operation
  • Salesmanship
  • Safe Vehicle Operation
  • Compassionate Client Care

Personal Information

  • Date of Birth: 10/31/2002
  • Gender: Female

Terms Conditions

I certify, to the best of my knowledge, that the information on this application is complete and accurate. Falsification of any information will cause my disqualification from the scholarship competition., It is my responsibility to make sure the application process is complete by the required deadline. If not, the application may be disqualified from the scholarship competition and may not be considered for an award., This application, upon receipt, becomes the property of the program sponsor., I agree that, if selected as an award winner for the National Association of Buffalo Soldiers and Troopers Motorcycle Club Scholarship Program, the program sponsor or its agents may use my name and likeness and any other information or materials provided in connection with this program for purposes of news, publicity and advertising in all media, including but not limited to print and electronic media, press releases, internet websites and video media., To comply with the provisions of the Family Educational and Privacy Act of 1974, I hereby grant permission for school officials to release secondary school records and other requested information, if necessary.

Timeline

Cross-Trained Crew Member

Dairy Queen Grill & Chill
04.2023 - Current

Crew Member Team Leader

AMC Theaters
04.2022 - 04.2023

Server Hostess

IHOP
11.2019 - 08.2022

High School Diploma -

Alton High School

Bachelor of Arts - Construction Management

Southern Illinois University Edwardsville

Associate of Arts - Fine Arts

Lewis And Clark Community College
Trinity Ingram