Trinity Jordan
Stockbridge,GA
Summary
Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
6
6
years of professional experience
Work History
Professional Security Officer
Allied Universal
12.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded quickly to incidents and assessed active situations for security concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Responded quickly to emergency situations to assess and deflect issues.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
Sale Representative
Walmart
09.2019 - 12.2022
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and delivered engaging sales presentations to convey product benefits.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Used in-store system to locate inventory and place special orders for customers.
- Recommended complementary purchases to customers, increasing revenue.
- Developed strong rapport with customers and created positive impression of business.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Warehouse Picker
Fed Ex Ground
03.2018 - 08.2019
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Maintained security of warehouse by practicing vigilance and reporting suspicious incidents to police and dispatchers.
- Used scanners to quickly locate and track items in warehouse.
- Inspected and verified orders before shipping them to customers for accurate deliveries.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Utilized warehouse management system to accurately track and update inventory records.
- Monitored inventory levels to purchase adequate supply and consistent stock of products.
- Verified product quantity and quality to determine accuracy of orders and reduce errors.
- Collaborated with team members to complete timely orders and avoid delays.
- Received returns of damaged and incorrect orders to process replacements.
- Safeguarded products in storage to protect from spills and damages
- Checked inventory and selected products from specific locations based upon availability.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Kept tidy and organized warehouse to comply with cleanliness standards.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Education
High School Diploma -
Stockbridge High School
Stockbridge, GASkills
- Patrolling
- CCTV Monitoring
- Keen Observer
- Security Procedures Knowledge
- Security Operations Experience
- Reporting Skills
- Safety and Security
- Punctuality
- Verbal and Written Communication
- Interpreting Procedures and Instructions
- Work Ethic
- Knowledge of Supervisory Concepts
- Wireless Technology
Timeline
Professional Security Officer
Allied Universal
12.2022 - Current
Sale Representative
Walmart
09.2019 - 12.2022
Warehouse Picker
Fed Ex Ground
03.2018 - 08.2019
High School Diploma -
Stockbridge High School
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