Summary
Overview
Work History
Education
Skills
Timeline
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Trinity Lambert

Jefferson City,MO

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

3
3
years of professional experience

Work History

Administrative Support Assistant

Department Of Health And Senior Services
08.2024 - Current
  • Handle incoming calls, emails, faxes and correspondence with Professionalism and Accuracy.
  • Maintain filing systems and ensure records are current and easily accessible.
  • Support internal teams by ensuring timely processing and communication
  • Prepare Criminal History to be mailed
  • Handled Fingerprint cards for MSHP
  • Scan and importing documents.
  • Navigate BSEES, DELTA and Microsoft Office
  • Adapt to change in the workplace
  • Cooperated with the Discretion and confidentiality agreement.

Office Support Assistant

Department of Corrections
05.2023 - 08.2024
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Generated reports and typed letters in Word.
  • Delivered sensitive information to Central Office, and the Post Office
  • Processed Legal Mail
  • Managed files and properly disposed of confidential documents
  • Filing vendor order forms
  • Ordered office supplies
  • Answered and directed incoming calls
  • Offender Censorship committee
  • Direct communication with offenders, regarding their mail and packages
  • Assisted in training
  • Maintained Excel spreadsheets for checks

Switchboard Operator

Department of Corrections
10.2022 - 05.2023
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Connected callers with appropriate professional, department, or business.
  • Managed and updated Facility phone lists and staff attendance sheets
  • Assisted mail room staff, as needed

Education

High School Diploma -

Salem Sr HIgh
Salem, Missouri
05-2021

Skills

  • Training support
  • Verbal communication
  • Mail handling
  • Proofreading
  • Records management
  • File organization
  • Document management
  • Ordering supplies
  • Workload management
  • Time management
  • Attention to detail
  • Microsoft office
  • Problem solving
  • Customer service
  • Phone etiquette
  • Adaptability
  • Discretion and confidentiality
  • Organizational skills
  • Team Player

Timeline

Administrative Support Assistant

Department Of Health And Senior Services
08.2024 - Current

Office Support Assistant

Department of Corrections
05.2023 - 08.2024

Switchboard Operator

Department of Corrections
10.2022 - 05.2023

High School Diploma -

Salem Sr HIgh