Trinity Lambouths

1. Customer Service Skills

• Communication: Ability to communicate clearly and professionally with tenants, landlords, and vendors.
• Problem-Solving: Address tenant concerns and resolve issues quickly and effectively.
• Conflict Resolution: Handle disputes between tenants and their concerns
• Active Listening: Understand tenant needs and concerns to provide the best solutions.

2. Sales and Marketing

• Leasing Skills: Ability to effectively show and lease rental units to prospective tenants.
• Sales Techniques: Ability to "close the deal" and convert prospects into tenants.
• Property Promotion: Market properties using online platforms, social media, and community outreach to attract tenants.
• Lease Negotiation: Present and negotiate lease terms with prospective tenants.

3. Administrative Skills

• Document Management: Managing lease agreements, contracts, and tenant records accurately.
• Data Entry: Inputting tenant information and other property-related data into management software.
• Record Keeping: Maintain up-to-date records of payments, maintenance requests, and correspondence.
• Organization: Keeping track of appointments, showings, and other schedules.

4. Property Maintenance and Management

• Vendor Coordination: Organize repairs and maintenance by liaising with vendors or contractors.
• Routine Inspections: Conduct regular property inspections to ensure it is well-maintained and compliant with regulations.
• Maintenance Request Management: Process and track maintenance requests from tenants.

5. Legal Knowledge

• Fair Housing Laws: Understand and comply with federal, state, and local housing regulations.
• Lease Agreement Understanding: Familiarity with lease terms, rental rates, and legal clauses.
• Eviction Process: Knowledge of the eviction process and legal requirements in case of non-payment or breach of lease.

7. Financial Management

• Rent Collection: Manage rent payments and ensure timely collection.
• Late Fee Management: Track overdue payments and assess late fees as needed.
• Budgeting: Help prepare and stick to an operating budget for the property.

• Prioritization: Balance multiple tasks, such as answering calls, showing properties, and processing applications.
• Deadline Management: Stay on top of lease renewals, maintenance schedules, and other time-sensitive tasks.

• Accuracy in Documentation: Ensure lease agreements and other documents are completed correctly.
• Inspection Details: Carefully document any issues or maintenance needs during property inspections.

• Team Coordination: Work alongside property managers, maintenance staff, and other team members.
• Interpersonal Skills: Build relationships with tenants and coworkers to create a positive work environment.

• Tenant Relationship Building: Engage with tenants regularly to ensure satisfaction and encourage lease renewals.
• Resident Events: Organize events or initiatives to improve community engagement and retention.

• Adapt to Changing Market Conditions: Stay informed on market trends, rental rates, and local regulations.
• Handling Unexpected Situations: React quickly to maintenance emergencies or tenant issues.

By developing and honing these skills, an Assistant Property Manager/Leasing Consultant can be highly effective in managing properties, maintaining tenant satisfaction, and supporting the overall operations of a property management team.

• Train new employees, input productions times into Kronos, pull material for production as needed, assist engineers with minor change overs on machines, making sure everyone has everything needed to compete the job.