Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Trinity Lampkin-Herbert

Worcester,MA

Summary

Reliable mentor prepared to take on new role focused on developing emotional, social and life skills. Strengths include communication, activity planning and problem solving. Well-versed in working with individuals of all ages.

Overview

5
5
years of professional experience

Work History

Mentor

America Reads
North Dartmouth, MA
02.2025 - Current
  • Conducted effective conflict resolution sessions between mentees, promoting understanding and cooperation.
  • Shared school or college experiences and gave advice on campus life, classes and professors and teachers.
  • Acted as a role model, demonstrating professionalism, ethical behavior, and a positive attitude in all interactions.

Team Lead

Boston Harbor Cruises
Boston, MA
07.2022 - 08.2024
  • Developed strategies to increase team productivity and improve customer service levels.
  • Identified opportunities for process improvements, implementing changes when required.
  • Maintained open lines of communication with senior management, reporting team progress and challenges.

Crew Member

Wendy's
Worcester, MA
10.2022 - 03.2024
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.

Junior Camp Counselor

Phillips Brooks House Association
Boston, MA
07.2020 - 08.2020
  • Led group discussions and reflections, helping campers understand their experiences and learn from one another.
  • Participated in ongoing development to enhance skills and knowledge relevant to youth development and outdoor education.
  • Recognized and implemented safety standards to minimize incidents or accidents.

Education

High School Diploma -

South High Community School
Worcester, MA
06-2024

University of Massachusetts, Dartmouth
North Dartmouth, MA

Skills

  • Effective communication
  • Team leadership
  • Customer service
  • Time management
  • Task prioritization
  • Employee training

Accomplishments

  • I received an employee of the month award within my first month of working and progressed within the company so much that I was offered a team lead position.

Timeline

Mentor

America Reads
02.2025 - Current

Crew Member

Wendy's
10.2022 - 03.2024

Team Lead

Boston Harbor Cruises
07.2022 - 08.2024

Junior Camp Counselor

Phillips Brooks House Association
07.2020 - 08.2020

High School Diploma -

South High Community School

University of Massachusetts, Dartmouth

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Trinity Lampkin-Herbert