Trinity Leonard
aurora,United States
Summary
Motivated professional delivering positive experiences to guests of all ages. Adept at safely managing operational procedures. Customer service-driven and considered punctual, reliable employee with strong customer rapport. Dedicated to promoting a positive environment.
Overview
2
2
years of professional experience
Work History
Lift Operator
Winter Park Ski Resort
Winter Park, CO
10.2023 - Current
- Maintained daily log of lift operations and safety inspections.
- Assisted passengers in loading and unloading safely from the lift.
- Monitored weather conditions to ensure safe operation of lifts.
- Completed regular snow clearing duties around the base area as needed.
- Operated chairlift control panel, monitored speed settings and adjusted accordingly based on load capacity and weather conditions.
- Communicated effectively with fellow lift operators regarding changes in weather conditions or operational status of lifts.
Assistant Manager
Windsor Fashions
Lone Tree, CO
11.2022 - 04.2023
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Communicated regularly with customers to gain insights into their needs.
- Collaborated with management on developing strategic plans for achieving business goals.
- Maintained up-to-date knowledge of company products and services.
Supervisor
Volcom LLC
Lone Tree, CO
06.2022 - 02.2023
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
Education
High School Diploma -
Overland High School
Aurora, CO05-2022
Skills
- Safety Monitoring
- Guest Assistance
- Teamwork and Collaboration
- Adaptability and Flexibility
- Safety Procedures
- Effective Communication
- Attention to Detail
- Customer Service
Timeline
Lift Operator
Winter Park Ski Resort
10.2023 - Current
Assistant Manager
Windsor Fashions
11.2022 - 04.2023
Supervisor
Volcom LLC
06.2022 - 02.2023
High School Diploma -
Overland High School
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