Dedicated professional with proven customer service skills, adept at multitasking and effective time management. Committed to enhancing customer satisfaction through positive interactions and memorable experiences.
Overview
2
2
years of professional experience
Work History
Bakery Clerk
Publix
Milton, FL
08.2023 - 03.2024
Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
Assisted with special orders for large events such as weddings or birthdays by preparing custom decorations or flavors.
Ensured compliance with health department regulations regarding sanitation practices within the bakery area.
Adhered to safety standards when handling hot ovens or sharp knives used in the preparation of baked goods.
Stocked shelves with freshly made items throughout the day ensuring a full selection at all times.
Checked expiration dates on all food items to ensure freshness of products being sold.
Decorated cakes according to customer requests while maintaining quality control standards.
Provided excellent customer service by promptly addressing complaints or concerns about product quality or availability.
Worked closely with bakers and cake decorators to ensure timely completion of orders placed by customers.
Rotated stock in accordance with first-in-first-out policy to minimize waste from expired product.
Bakery Assistant
The Sweet Greek
Milton, Florida
03.2024 - 06.2024
Conducted ingredient weighing and temperature monitoring during baking to ensure quality control.
Prepared various fillings for pastries based on specific customer requests.
Accurately operated cash register for efficient payment processing.
Displayed baked goods attractively in cases to encourage sales.
Maintained strict cleanliness and sanitation standards in the work area.
Checked expiration dates on all ingredients and finished products regularly.
Mixed batters according to established recipes, ensuring precision in measurements.
Restocked shelves with fresh products to maintain optimal inventory levels.
Bakery Clerk
Winn Dixie Supermarket
Milton, Florida
09.2024 - 02.2025
Ensured high-quality customer service in a busy bakery environment.
Quickly responded to all requests from customers and team members.
Conducted regular inventory checks and restocked supplies as needed.
Sanitized work areas along with cleaning equipment and utensils for safety compliance.
Labeled food items with important dates for tracking freshness.
Processed returns and exchanges following company guidelines.
Answered customer questions about products, pricing, and availability effectively.
Maintained organized workspaces to support operational efficiency.
Receptionist
Aggressive Plumbing
Pensacola, FL
02.2025 - Current
Facilitated smooth visitor check-in and appointment scheduling by managing front desk operations.
Directed calls and addressed inquiries promptly using multi-line phone systems.
Organized filing system for confidential documents and client records effectively.
Contributed to team engagement and communication.
Handled invoicing and payment collection from customers efficiently.
Maintained a clean office environment to support productivity and focus.