Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Trinity Lewis

Los Angeles,CA

Summary


Professional hospitality worker with experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista

South LA Cafe
09.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Created seasonal beverage menu, driving increased interest and sales during holiday periods.

Server

Universal Studios Hollywood
02.2023 - 09.2024
  • Contributed to efficient crowd control by directing guests and providing accurate wait time information.
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
  • Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
  • Promoted park offerings by communicating special events, promotions, and show schedules to guests.
  • Served food and beverages promptly with focused attention to customer needs.

Server/Junior Barista

Pitchoun French Bakery
08.2022 - 04.2023
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Served food and beverages promptly with focused attention to customer needs.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Daycare Teacher

Mrs. Summitts Early Child Development
08.2019 - 08.2022
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.

Skills

  • Customer Service Excellence
  • Point Of Sale Management
  • Prioritization and Scheduling Skills
  • Social Engagement Skills

Certification

  • First Aid/CPR/AED Certification - American Red Cross.
  • Health and Safety for Food Handlers Certification - ServSafe.

Timeline

Barista

South LA Cafe
09.2024 - Current

Server

Universal Studios Hollywood
02.2023 - 09.2024

Server/Junior Barista

Pitchoun French Bakery
08.2022 - 04.2023

Daycare Teacher

Mrs. Summitts Early Child Development
08.2019 - 08.2022

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Trinity Lewis