Trinity Loring

Dedicated professional with over 3 years of customer service experience. Proven track record in building strong relationships, resolving complex issues, and fostering customer loyalty. Skilled in strategic partnership development, problem-solving, and effective communication. Seeking to expand career horizons and pursue new opportunities in the US job market.

Client advisory professional with history of enhancing client relationships and providing valuable financial guidance. Known for collaborative approach and achieving results in dynamic environments. Reliable team player with skills in strategic planning and client communication.

• Resolved product issue through consumer testing.
• Supervised team of 30 staff members.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Customer Relations - Earned highest marks for customer satisfaction, company-wide.
• Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.

Driver's License