Trinity Loukonen
Two Maids
Longmont,CO
1
Language
9
years of professional experience
Experienced hospitality professional skilled in customer service and team collaboration. Successfully mentored new staff and implemented quality control measures, driving high levels of client satisfaction and operational efficiency. Willing to learn new skills and easily adaptable
Work History
Housekeeper
6 Years 4 Months- Trained new staff on cleaning protocols and safety procedures.
- Implemented quality control measures to maintain cleanliness and customer satisfaction.
- Mentored junior housekeepers, fostering skill development and teamwork.
- Enhanced client relationships through attentive service and responsiveness to feedback.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Demonstrated excellent customer service skills, addressing concerns promptly and professionally.
Host
2 Years 4 Months- Managed reservation system, optimizing table turnover and guest flow.
- Greeted and seated guests promptly, enhancing overall dining experience.
- Collaborated with kitchen staff to ensure timely service during peak hours.
- Trained new hosts on customer service standards and operational procedures.
- Enhanced company reputation by providing exceptional customer service and support.
- Monitored tables for guest needs to identify customer service opportunities.
Education
High School Diploma
Skills
Housekeeping
Cleaning Techniques
Customer service
Sanitation Practices
Quality control
Service standards
Customer focus
Service background
Languages
English
Full Professional
Timeline
Housekeeper
Two Maids
04.2020 - CurrentRead More
Host
The Dickens Tavern
08.2017 - 12.2019Read More
Old Columbine
High School Diploma
Read More