Trinity Mankey-Akogbeto
Montclair
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
2
2
years of professional experience
Work History
Cashier
Star Tavern
01.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Restaurant Hostess
SLA Thai
10.2023 - 01.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Barback
Montclair Brewery
07.2023 - 09.2023
- Restocked ice, condiments, and snacks.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Delivered food to customers at bar and tables.
Cashier
Panzano Pizzeria
11.2022 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Nursing
New York City College of Technology
Brooklyn, NY05-2028
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Reliability and punctuality
Timeline
Cashier
Star Tavern
01.2024 - 08.2024
Restaurant Hostess
SLA Thai
10.2023 - 01.2024
Barback
Montclair Brewery
07.2023 - 09.2023
Cashier
Panzano Pizzeria
11.2022 - 04.2023
Nursing
New York City College of Technology
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