Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Trinity Martin

Meridian,MS

Summary

Seasoned retail professional successful at selecting top-quality merchandise for customers. Proficient in appropriate substitution and payment requirements. Organized team player with strong organizational and time management skills. Capable professional experienced in helping users correct problems with computer systems, mobile devices, and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems. Detail-oriented Computer Systems Analyst adept at evaluating, designing, and implementing computer systems to enhance efficiency and productivity. Proficient in analyzing user requirements, troubleshooting issues, and recommending solutions to optimize system performance. Skilled in collaborating with stakeholders to understand business needs and align technology solutions accordingly.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Digital Shopper

Walmart
Meridian, MS
05.2019 - Current
  • Created promotional materials for digital shopping sites.
  • Tracked performance indicators such as revenue growth and customer satisfaction scores over time.
  • Built and maintained a digital database of shoppers' preferences and buying habits.
  • Identified opportunities to enhance the user experience of customers when shopping online.
  • Provided technical support for customers who encountered issues while shopping online.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Asked store associates for help locating missing products.
  • Suggested comparable products to replace out-of-stock items.
  • Greeted customers and answered product or service questions.
  • Completed pickup and shopping orders for customers within local area.

Sales Associate

Office Depot Inc
Meridian, MS
12.2018 - 05.2019
  • Developed promotional strategies to increase sales volume.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Conducted inventories on a regular basis to track stock levels.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Greeted customers and provided exceptional customer service.
  • Processed credit card transactions quickly and securely.
  • Upsold additional items based on customer interests and needs.
  • Processed transactions using a point-of-sale system.
  • Demonstrated product features and benefits for customers' needs.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Attended weekly team meetings to review performance goals and objectives.
  • Organized stockroom shelves according to size, color or style.
  • Tracked sales performance metrics to identify trends in market place.
  • Restocked shelves as needed to ensure sufficient inventory levels.

Sales Associate

Sears
Meridian, MS
08.2016 - 12.2018
  • Developed promotional strategies to increase sales volume.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Conducted inventories on a regular basis to track stock levels.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Greeted customers and provided exceptional customer service.
  • Processed credit card transactions quickly and securely.
  • Upsold additional items based on customer interests and needs.
  • Processed transactions using a point-of-sale system.

Sales Associate

Kirkland’s
Meridian, MS
05.2015 - 12.2017
  • Developed promotional strategies to increase sales volume.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Conducted inventories on a regular basis to track stock levels.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Greeted customers and provided exceptional customer service.
  • Processed credit card transactions quickly and securely.
  • Upsold additional items based on customer interests and needs.
  • Processed transactions using a point-of-sale system.
  • Demonstrated product features and benefits for customers' needs.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Attended weekly team meetings to review performance goals and objectives.

Education

Bachelor of Science - Computer And Information Systems Security

DeVry University
Downers Grove, IL
05-2025

Associate of Applied Science - Information Technology

DeVry University
Downers Grove, IL
12-2023

High School Diploma -

Meridian High School
Meridian, MS
05-2016

Skills

  • Shipping logistics
  • Web Analytics
  • Customer Segmentation
  • Order Fulfillment
  • Cross-Channel Marketing
  • Promotional planning
  • Advertising and marketing
  • Customer Service
  • Flexible Schedule
  • Decision-Making
  • Sales proficiency
  • Relationship Building
  • Market Trends Analysis
  • Upbeat and Outgoing Attitude
  • Attention to Detail
  • Planning and Organization

Certification

  • Programming Essentials Certification
  • Information Technology Essentials Certification

Timeline

Digital Shopper

Walmart
05.2019 - Current

Sales Associate

Office Depot Inc
12.2018 - 05.2019

Sales Associate

Sears
08.2016 - 12.2018

Sales Associate

Kirkland’s
05.2015 - 12.2017

Bachelor of Science - Computer And Information Systems Security

DeVry University

Associate of Applied Science - Information Technology

DeVry University

High School Diploma -

Meridian High School

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Trinity Martin