Summary
Overview
Work History
Education
Skills
Timeline
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Trinity Martin

Sneads

Summary

Dynamic professional with extensive experience in customer service and patient care at Florida State Hospital. Proven ability to enhance customer satisfaction through effective communication and relationship building. Skilled in cash handling and multitasking, consistently delivering exceptional service in fast-paced environments. Adaptable team player committed to maintaining high standards of service.

Overview

6
6
years of professional experience

Work History

Clerk Specialists

Florida State Hospital
Chattahoochee, FL
11.2023 - Current

Worked with patients escorting back and forth to class as well as providing them with games.

Then when to risk management as I assessed with workers comp as well as incident reports involving residents and employer accidents.

Now currently working with social services providing families to come visit there significant others with visitations

Waitress

Parramores Too
Blountstown, FL
09.2022 - 11.2023
  • Provided exceptional customer service in fast-paced dining environment.
  • Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
  • Assisted in training new staff on menu items and service protocols.
  • Collaborated with kitchen staff to communicate special requests and dietary restrictions.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.

Walmart

Cashier Customer Service
Marianna, FL
09.2021 - 01.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Learned and adapted quickly to new technology and software applications.

Cashier

Parramores Too
Blountstown, FL
04.2021 - 08.2021
  • Collaborated with team members to maintain a clean and organized work environment.
  • Engaged customers to promote loyalty programs and special offers.
  • Learned company policies and procedures to enhance service delivery.
  • Adapted quickly to new POS systems and technologies for transaction processing.

Cashier

Walmart
Marianna
07.2020 - 03.2021
  • Operated cash register and processed transactions efficiently.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Maintained accurate cash drawer, ensuring proper handling of funds.
  • Assisted in restocking merchandise and organizing store displays.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma -

Sneads High School
Sneads

Skills

  • Microsoft office
  • Scheduling appointments
  • Filing systems
  • Typing speed
  • Customer satisfaction
  • Cash handling
  • Relationship building
  • Telephone etiquette
  • Point of sale operation
  • Teamwork
  • Customer service
  • Attention to detail
  • Flexible and adaptable
  • Multitasking
  • Reliability
  • Excellent communication

Timeline

Clerk Specialists

Florida State Hospital
11.2023 - Current

Waitress

Parramores Too
09.2022 - 11.2023

Walmart

Cashier Customer Service
09.2021 - 01.2022

Cashier

Parramores Too
04.2021 - 08.2021

Cashier

Walmart
07.2020 - 03.2021

High School Diploma -

Sneads High School