Summary
Overview
Work History
Education
Skills
Timeline
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Trinity McCarthy

Bronx,New York

Summary

Diligent Scheduling Coordinator with background in coordinating schedules and ensuring smooth operations. Successfully streamlined scheduling processes, enhancing overall efficiency and productivity. Demonstrated strong organizational and communication skills to manage complex schedules and adapt to changing priorities.

Overview

24
24
years of professional experience

Work History

Scheduling Coordinator/ Front Desk

Multi-Specialty Pain Management
01.2024 - Current
  • Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Worked with manager and supervisor to plan and coordinate production schedules.
  • Increased patient satisfaction through timely appointment scheduling and proactive management of wait times.
  • Improved patient satisfaction with timely and accurate appointment setting.

Sales Associate

Bronx Zoo
04.2022 - 12.2023
  • Built relationships with customers to encourage repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.

Youth Worker

Police Athletic League
07.2001 - 08.2001
  • Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
  • Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
  • Advocated for the unique needs of each young person by partnering with school personnel or other service providers when appropriate.

Education

High School Diploma -

DR. Richard Izquierda High School
06-2023

Skills

  • Problem-solving
  • Strong work ethic
  • Data entry
  • Verbal and written communication
  • Teamwork and collaboration
  • Critical thinking
  • Scheduling proficiency
  • Effective multitasking

Timeline

Scheduling Coordinator/ Front Desk

Multi-Specialty Pain Management
01.2024 - Current

Sales Associate

Bronx Zoo
04.2022 - 12.2023

Youth Worker

Police Athletic League
07.2001 - 08.2001

High School Diploma -

DR. Richard Izquierda High School

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Trinity McCarthy