Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Trinity Mendez

Clarksville,TN

Summary

Dynamic professional with a proven track record at Agero, enhancing customer satisfaction and streamlining operations. Expert in customer support and data entry proficiency, demonstrated through exceptional service and efficient handling of complaints. Skilled in fostering positive relations and achieving goals with a goal-oriented mindset. Excelled in fast-paced environments, significantly contributing to team success and company reputation.

Overview

1
1
year of professional experience

Work History

Road Side Assistance Representative

Agero
08.2024 - Current
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Enhanced company reputation by providing exceptional customer service and support.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.

Amazon Warehouse Associate

Amazon LLC
06.2024 - 08.2024
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.

Front Desk Receptionist Manager

Home 2 Suites by Hilton
11.2023 - 06.2024

Answer Calls daily

Enhanced guest services.

Manage lobby and front desk

Security skills

Software/microsoft skills

Education

Associates - Business Management

Austin Peay State University
Clarksville, TN
05.2027

Diploma - Na

Northwest Highschool
Clarksville, TN
05.2023

Skills

  • Customer support
  • Goal-oriented mindset
  • Customer relations
  • Data entry proficiency

Accomplishments

CPR/FIRST AID certification *for all ages*

Timeline

Road Side Assistance Representative

Agero
08.2024 - Current

Amazon Warehouse Associate

Amazon LLC
06.2024 - 08.2024

Front Desk Receptionist Manager

Home 2 Suites by Hilton
11.2023 - 06.2024

Associates - Business Management

Austin Peay State University

Diploma - Na

Northwest Highschool
Trinity Mendez