- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Music
- Crafting and DIY Projects
- Drawing and Painting
- Reading
Trinity Michael-Franco
Colorado Springs,CO
Summary
Familiar barista with extensive experience at Starbucks, recommending/providing seasonal specials and fostering customer loyalty. I am a motivated team player with strong attention to detail and cash handling skills, I excel in fast-paced environments, ensuring high-quality beverage preparation and exceptional customer service. Committed to continuous improvement and enhancing customer satisfaction, and I intend to fulfill duties seriously.
Overview
1
1
year of professional experience
Work History
Barista
Sodexo Food Service
07.2024 - 10.2024
- Prepared and served high-quality coffee beverages in a fast-paced environment.
- Maintained cleanliness and organization of the work area to ensure safety and efficiency.
- Assisted customers with selections, gave suggestions, and provided product knowledge to enhance satisfaction.
- Operated espresso machines, blenders, ingredient measurements, and other equipment to produce better beverage quality.
- Stocking items and documenting items consistently, as well as documenting deposits made every shift.
- Handled readiness of supplies in order to preserve items to use for later.
Barista
Starbucks - Super Target
04.2024 - 06.2024
- Upsold seasonal specials and promotional items to increase customer engagement and sales opportunities.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
Team Lead
Boys and Girls Club
02.2024 - 03.2024
- Monitored around 45 kids from the ages 5-12; picked them up with a bus driver after school and would watch them until their parent picked them up.
- Cleaned the table area, fed kids snacks, established activities, gave them time to finish homework, played games, etc.
- Managed social issues occurring with kids, whether it concerned aggressive responses or taking offense to something that happened.
- Cleaned places such as both bathrooms, clearing floors, dishwashing, mopping, etc.
Deli Clerk
King Soopers
12.2023 - 02.2024
- Assisted customers with deli product selection and provided cooking recommendations.
- Operated slicers, scales, and other equipment safely while preparing deli meats and cheeses.
- Collaborated with team members to efficiently fulfill customer orders during peak hours.
- Followed food safety protocols to maintain product quality and prevent contamination.
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Bachelor of Arts - Criminal Justice-getting A Minor in Sociology Also
University of Colorado Colorado Springs
Colorado Springs, CO05-2028
High School Diploma -
Widefield High School
Colorado Springs, CO05-2022
Skills
- Active listener
- Cash handling
- Friendly and socially outgoing
- Immensely motivated to fulfill duties
- Attention to detail
- Team player
- Coffee Experience (food overall)
- Willing to accept criticism in any way that can make my performance better
Interests
Timeline
Barista
Sodexo Food Service
07.2024 - 10.2024
Barista
Starbucks - Super Target
04.2024 - 06.2024
Team Lead
Boys and Girls Club
02.2024 - 03.2024
Deli Clerk
King Soopers
12.2023 - 02.2024
Bachelor of Arts - Criminal Justice-getting A Minor in Sociology Also
University of Colorado Colorado Springs
High School Diploma -
Widefield High School