Trinity Moore
Austin,TX
Summary
I have demonstrated proficiency in managing data, delivering exceptional customer service, and executing effective business communication. With a deep understanding of industry best practices and standard procedures, I handle all administrative tasks with speed, efficiency, and professionalism. My expertise ensures seamless operations and high-quality service delivery, consistently meeting organizational goals and enhancing client satisfaction. My commitment to maintaining a high standard of work and my ability to adapt to evolving requirements make me a valuable asset to any team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Trainer
Hook & Reel
Killeen, TX
02.2021 - 06.2024
- I was a trainer, server, and shift lead.
- This includes training new employees, tending to customers, and running the restaurant for certain shifts.
- Identified opportunities for upselling additional products or services based on customer needs.
- Developed positive relationships with customers through friendly interactions.
- Provided exceptional customer service to ensure customer satisfaction.
- Answered customer inquiries and provided accurate information regarding products and services.
- Maintained a high level of professionalism when dealing with difficult customers.
- Collaborated with management on developing strategic plans for achieving business goals.
- Created reports on sales trends, inventory levels, and financial data.
- Organized training sessions for new hires to familiarize them with the workplace environment.
Education
Associate of Applied Science - Psychology
Central Texas College
Killeen, TX08.2024
High school diploma -
Harker Heights High School
Harker Heights, TX06-2019
Skills
- Restaurant Experience
- Organizational Skills
- Customer Service
- Money Handling
- Restaurant Management
- Microsoft Word
- Upselling
- POS
- Microsoft Powerpoint
- Time Management
- Microsoft Office
- Computer skills
- Administrative experience
- Event Planning
- Team Collaboration
- Relationship Building
- Fast Learner
- Schedule Coordination
- Email correspondence
- Workload Management
Certification
Food Handler Certification
References
References available upon request.
Timeline
Server
Hook & Reel
02.2021 - 06.2024
Associate of Applied Science - Psychology
Central Texas College
High school diploma -
Harker Heights High School
Food Handler Certification
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