Trinity Napolin
Surprise,Arizona
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration. I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am very on top of cleanliness and will always keep the environment spot on. I'm a really good team worker and will always help with anything. i have friendly and reliable positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction. Experienced retail worker ready for any role.
Overview
1
1
year of professional experience
Work History
Server
Sierra Winds Retirement Home Community
01.2025 - Current
- Provided exceptional customer service to residents, ensuring satisfaction with dining experiences.
- Assisted in meal preparation and presentation, adhering to dietary restrictions and preferences.
- Maintained cleanliness and organization of dining areas, enhancing overall atmosphere for residents.
- Collaborated with kitchen staff to facilitate timely service during high-volume meal periods.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled resident inquiries and feedback promptly, fostering positive relationships within the community.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Assisted customers with product inquiries and provided exceptional service experience.
- Inspected dishes and utensils for cleanliness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Answered customers' questions, recommended items, and recorded order information.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Education
High School Diploma -
K12 Arizona Virtual Academy
Surprise, AZ05-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Cleanliness standards
- Safe food handling
- Team collaboration
- Supply restocking
- Table bussing
- Performance improvement
- Beverage preparation
- Allergy awareness
- Table setting
- Guest seating
- Food safety
- Positive and professional
- Calm demeanor
- Team player
- Good communication
- Organized
- Problem Solving
- Fast Typer
Timeline
Server
Sierra Winds Retirement Home Community
01.2025 - Current
High School Diploma -
K12 Arizona Virtual Academy