Trinity Neumann
Pottstown,PA
Summary
Seasoned Camp Counselor with experience in leading, supervising, and mentoring diverse groups of campers. Possess strong skills in activity planning, problem-solving, and communication offering a harmonious camping environment. In previous roles, significantly improved camper satisfaction through innovative programs and initiatives
Skilled professional motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences.
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
2
2
years of professional experience
Work History
Camp Counselor
Girl Scouts of florida
Tampa, Florida
05.2022 - 08.2024
- Assisted in developing weekly lesson plans for various age groups.
- Promoted team building exercises such as trust falls, scavenger hunts, and ropes courses.
- Maintained accurate records including daily attendance logs, incident reports, and medical forms.
- Collaborated with fellow counselors in planning fun evening events such as movie nights or talent shows.
- Enforced safety rules while supervising high ropes course activities such as zip lining and rock climbing walls.
- Conducted pre-camp orientation sessions for new campers and parents.
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
Personal Shopper
Walmart
Valdosta, GA
08.2023 - 05.2024
- Responded promptly to customer inquiries via phone calls or emails.
- Inspected returned merchandise for damage or defects before placing it back on display.
- Maintained accurate records of all purchases made by customers.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Assisted customers in selecting items that met their individual needs and preferences.
- Suggested comparable products to replace out-of-stock items.
- Completed pickup and shopping orders for customers within local area.
- Greeted customers and answered product or service questions.
- Listened to customer needs to identify and recommend best products and services.
- Satisfied customers with quick, accurate service under tight deadlines.
Host
Red Lobster Restaurant
Pottstown, Pennsylvania
01.2023 - 06.2023
- Provided customers with accurate wait times and monitored waiting list.
- Managed incoming calls during busy shifts.
- Inspected dining areas for any damages or defects.
- Took reservations over phone and in person.
- Greeted guests upon arrival and provided them with menus.
- Assisted servers in seating guests by escorting them to their tables.
- Contributed to team efforts by accomplishing related tasks as needed.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Education
High School Diploma -
Pottstown Senior High School
Pottstown, PA06-2023
Skills
- Child Supervision
- Activity Planning
- Life Skills Development
- Program and Activity Planning
- Staff Management
- First Aid
- Problem-Solving
- Server Support
- Team Collaboration
- Telephone reception
- Reservations Management
- Customer Service
- Verifying Order Accuracy
- Prioritizing Orders
- Decision-Making
- Attention to Detail
- Online Order Processing
- Relationship Building
- Heavy Lifting
Timeline
Personal Shopper
Walmart
08.2023 - 05.2024
Host
Red Lobster Restaurant
01.2023 - 06.2023
Camp Counselor
Girl Scouts of florida
05.2022 - 08.2024
High School Diploma -
Pottstown Senior High School
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