Summary
Overview
Work History
Education
Skills
Timeline
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Trinity Nunn

Dallas,TX

Summary

Proven leader with a track record of enhancing team productivity and customer satisfaction at McDonald's. Skilled in employee motivation and store maintenance, I excel in driving sales and reducing waste. My hands-on approach in training and effective leadership has consistently improved service quality and operational efficiency. Enterprising and industrious retail leader with proven success at motivating teams to perform and generate record sales. Accomplished salesperson, product expert and staff trainer developing and maintaining loyal customer base. Monitors and maintains store inventory and consistently keeps required stock on-hand and ready to sell. Being an strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

4
4
years of professional experience

Work History

Shift Manager/Key Holder

Wendy's Restaurant
01.2022 - 09.2024
  • Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
  • Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
  • Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
  • Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Checked building to confirm maintenance and cleaning met code and regulations.
  • Scheduled employee shifts, balancing workload fairly while accommodating individual preferences and availability when possible.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Crew Trainer

Mcdonald's
08.2020 - 01.2024
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.

Education

High School Diploma -

Merrillville High School
Merrillville, IN
06.2024

Skills

  • Store maintenance
  • Effective Leadership
  • Employee Motivation
  • Team Management
  • Health and safety
  • Customer Service
  • Drawer balancing
  • Budgeting expertise
  • Product Descriptions

Timeline

Shift Manager/Key Holder

Wendy's Restaurant
01.2022 - 09.2024

Crew Trainer

Mcdonald's
08.2020 - 01.2024

High School Diploma -

Merrillville High School
Trinity Nunn