Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Trinity Osteen CPC-A

Trinity Osteen CPC-A

Granbury, TX,TX

Summary

I'm a CPC-A looking for an entry-level job, somewhere I can start and grow my career. I volunteered at Granbury Hospital for two years from 2014-2016. I've worked in customer service for the last 7 years. During those 7 years, I also acquired my associate in Science from Weatherford College in 2020 and attended the AAPC medical coding program in 2023, while working full time. I'm able and willing to put in the work to become an invaluable employee.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Grocery Department

HEB
04.2022 - Current
  • Safeguarded store assets through adherence to loss prevention policies and regular monitoring of security systems.
  • Streamlined workflow processes to optimize overall efficiency within the grocery department.
  • Supported inventory management efforts through accurate tracking of stock levels and timely replenishment of products.
  • Retrieved items for customers and verified prices.
  • Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.

Home Health

Promptime Home Health Services
02.2019 - Current
  • Assisted patients with dressing, grooming, and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
  • Collaborated with healthcare professionals to develop individualized care plans, addressing thespecific needs and goals of each patient.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies to provide the highest quality of personalized assistance.

Receptionist

Jerry Durant Chevrolet Buick GMC
10.2017 - 09.2021
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Increased customer retention rates through exceptional communication skills and problem-solving abilities.
  • Responded to inquiries from callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Volunteer

Lake Granbury Medical Center
01.2014 - 04.2016
  • Communicated with staff members to stay informed about volunteer events.
  • I attended volunteer meetings to prepare for upcoming lessons
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Transported patients and helped with discharge procedures.
  • Improved patient morale through engaging recreational activities tailored to individual interests and abilities.
  • Complied with HIPAA standards to confidentially maintain patient medical information.
  • Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.

Education

Associate of Science - Science

Weatherford College
Weatherford, TX
08.2020

Skills

  • Computer Use
  • Strong Work Ethic
  • Time Management
  • Good Decision Making
  • Critical Thinking
  • Conflict Resolution
  • Attention to Detail
  • Call Answering and Routing
  • Office Administration
  • Organization skills
  • Performance Improvement

Certification

  • CPC- Certified Professional Coder (AAPC)
  • CPhT - Certified Pharmacy Technician

Timeline

Grocery Department

HEB
04.2022 - Current

Home Health

Promptime Home Health Services
02.2019 - Current

Receptionist

Jerry Durant Chevrolet Buick GMC
10.2017 - 09.2021

Volunteer

Lake Granbury Medical Center
01.2014 - 04.2016

Associate of Science - Science

Weatherford College

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Trinity Osteen CPC-A