Trinity Parsons
Cordova,TN
Summary
Dedicated professional with a proven track record at East Memphis Pet Resort and Hospital, excelling in enhancing animal wellbeing and customer satisfaction. Leveraged strong time management and team collaboration skills to improve kennel hygiene and animal socialization. Experienced former barista with demonstrated expertise in sales and customer service, significantly contributing to a positive and efficient work environment.
Overview
4
4
years of professional experience
Work History
Kennel Technician
East Memphis Pet Resort and Hospital
09.2023 - Current
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
- Kept animals clean and free of contaminants to promote optimal health.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Improved animal health by administering medications and vaccinations as directed by veterinarians.
Barista
Starbucks
12.2020 - 02.2024
- Prepare hot and cold beverages such as espressos, lattes, cappuccinos, and teas.
- Accurately take orders while paying attention to details such as preferences of flavors, sweetness levels, and milk preferences.
- Receive and process payments on Toast Point of Sale register. (cash and credit cards)
- Maintain stock for all front of house items as well as keeping condiment bar clean and stocked throughout day.
- Complete Opening or Closing tasks in a timely manner to ensure smooth operations for the next shifts.
- Maintain cleanliness and organization of the coffee bar, register and food service area throughout the day.
Education
Pre-vet
Arizona State University
Tempe, AZSouthwind Highschool
Memphis, TN05.2022
Skills
- Sales and customer service
- Team player
- Cash handling
- Time management
- Friendly and outgoing
- Attention to detail
Timeline
Kennel Technician
East Memphis Pet Resort and Hospital
09.2023 - Current
Barista
Starbucks
12.2020 - 02.2024
Pre-vet
Arizona State University
Southwind Highschool
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