Trinity Perez
San Antonio,TX
Summary
Customer-focused professional with over a year of experience in supporting customer needs, managing feedback, and promoting brand loyalty. Demonstrating strong commitment to delivering exceptional service. Proven ability to create positive and memorable customer experiences while collaborating effectively with team members. Eager to contribute to a dynamic team environment that fosters fun, and unique interactions.
Overview
1
1
year of professional experience
Work History
TJ Maxx
Retail Associates
San Antonio, TX
01.2025 - Current
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked effectively in team environments to make the workplace more productive.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided friendly customer service at all times.
- Handled money according to company policy.
Raising Canes
Front counter, Drive Through
San Antonio, TX
05.2024 - 01.2025
- Cleaned and sanitized work areas throughout the shift, including countertops, floors, restrooms, dishes, and equipment.
- Effectively multitasks within a fast-paced environment.
- Stocked customer service stations with paper products or beverage preparation items.
- Followed proper cash handling procedures when accepting payments from customers.
- Ensured that all orders were correct before leaving the kitchen area.
Education
Elementary Education
Northwest Vista College
San Antonio, TX05-2027
Skills
- Customer service
- Relationship building
- Problem-solving
- Excellent communication
- Multitasking Abilities
- Teamwork and collaboration
- Task prioritization
- Positive attitude
Timeline
TJ Maxx
Retail Associates
01.2025 - Current
Raising Canes
Front counter, Drive Through
05.2024 - 01.2025
Elementary Education
Northwest Vista College