Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trinity Phipps

Montgomery,TX

Summary

Dynamic District Office Manager at Vector Marketing Company with a proven track record in recruitment and staff development. Enhanced employee productivity through effective training programs and strategic planning. Skilled in budget management and problem-solving, fostering strong community partnerships to drive organizational success. Committed to maintaining a positive workplace culture and achieving operational excellence.

Personable and proactive individual with strong organizational and leadership abilities. Possesses comprehensive business administration knowledge and expertise in office management software. Ready to drive operational efficiency and team productivity.

Offering strong organizational and communication abilities. Contributes to efficient management of office operations and team coordination. Ready to use and develop administrative and leadership skills.

Overview

1
1
year of professional experience

Work History

District Office Manager

Vector Marketing Company
08.2025 - Current
  • Coordinated large-scale events for the district, successfully managing logistical challenges with minimal disruptions to daily operations.
  • Managed the hiring process for district office personnel, ensuring a diverse and highly skilled workforce.
  • Established long-term strategic plans for the district office, aligning goals with organizational objectives and resources available.
  • Developed comprehensive training programs for new hires, improving overall staff competency and preparedness.
  • Evaluated program effectiveness using various assessment tools, making data-driven recommendations for improvement where necessary.
  • Oversaw budget planning and financial management for the district office, ensuring fiscal responsibility and adherence to guidelines.
  • Built strong relationships with community partners, leveraging their support to advance key initiatives within the district.
  • Increased employee productivity through effective communication and timely performance reviews.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Branch Manager

Vector Marketing Company
03.2025 - 08.2025
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Ran territory for a quarter billion dollar company.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.

Representative

Vector Marketing Company
01.2025 - 03.2025
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Enhanced company reputation by providing exceptional customer service and support.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
  • Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
  • Communicated with clients and customers to gather, provide and share updated information on products and services.
  • Optimized workflow processes, allowing for more efficient use of resources and reduced turnaround times on projects.
  • Contributed to team sales goals by upselling products and services to customers.
  • Streamlined internal processes for improved efficiency, reducing overall costs for the organization.

Education

GED -

Lone Star Montgomery
Montgomery, TX

Skills

  • Workplace safety
  • Office administration
  • Recruitment and hiring
  • Employee relations
  • Payroll processing
  • Sales support
  • Staff development
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail

Timeline

District Office Manager

Vector Marketing Company
08.2025 - Current

Branch Manager

Vector Marketing Company
03.2025 - 08.2025

Representative

Vector Marketing Company
01.2025 - 03.2025

GED -

Lone Star Montgomery

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