Summary
Overview
Work History
Education
Skills
Timeline
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Trinity Reyes

Rio Rancho,NM

Summary

I excel in a fast-paced environment, leveraging my strong work ethic and exceptional customer service skills to enhance customer experiences. Recognized for outstanding service and efficiency, I adeptly managed cash and POS systems, contributing to team goals with energy and enthusiasm. My proactive approach and ability to multitask significantly boosted customer satisfaction and operational smoothness.

Overview

2
2
years of professional experience

Work History

Carhop Server

Sonics Drive In
Bernalillo, NM
07.2023 - Current
  • Processed payments, handling cash and credit transactions with precision using a POS System and cash register
  • Maintained a safe environment by following health and safety guidelines.
  • Maintained knowledge of menu items, specials, promotions, pricing, and preparation methods.
  • Provided excellent customer service by addressing customer concerns promptly and efficiently.
  • Delivered food and beverages directly to customers' vehicles with a friendly demeanor.
  • Handled customer complaints with professionalism, aiming for immediate resolution.
  • Participated in regular training sessions on food safety practices.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Recognized by management for providing exceptional customer service.
  • Kept work areas clean and organized throughout shift.
  • Answered product and order questions accurately and professionally.
  • Assisted other team members when needed during busy times or special events.
  • Trained new employees to perform duties.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Participated in team meetings to discuss service improvements and customer feedback.
  • Verified the accuracy of guest orders prior to delivery or pickup.
  • Fostered a welcoming atmosphere, thanking customers and inviting them to return.
  • Managed multiple orders simultaneously, optimizing delivery time and customer satisfaction.
  • Informed management about low inventory levels of certain items.
  • Stocked supplies such as condiments, utensils, napkins, straws. in designated areas.

Education

V. Sue Cleveland High School
Rio Rancho

Skills

  • Cash handling
  • Point of sale systems
  • Team collaboration
  • Excellent customer service
  • Strong work ethic
  • Time management
  • Energy and enthusiasm
  • Good communication
  • Effective multitasking
  • Drive-thru experience
  • Phone etiquette
  • Promptness and punctuality
  • Payment processing
  • Friendly attitude

Timeline

Carhop Server

Sonics Drive In
07.2023 - Current

V. Sue Cleveland High School

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Trinity Reyes