Trinity Roberts
Summary
Proven multitasker and exceptional communicator, I excelled at Bella Italian Cafe by enhancing guest experiences and streamlining service operations. Skilled in cash handling and guest engagement, I consistently met high-volume dining demands. My strong work ethic and dedication to customer service have significantly improved service delivery and customer satisfaction.
High-energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits, and customer desires. Calm and level-headed in all types of situations.
Overview
3
3
years of professional experience
Work History
Server
Bella Italian Cafe
11.2021 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Host
The Funky Door
11.2023 - 04.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Certified Nurse Assistant
Lubbock Health Care Center
08.2023 - 10.2023
- Assisted patients during meal times, ensuring they received proper nutrition according to specific dietary requirements.
- Maintained accurate records of vital signs, fluid intake, and output for effective patient monitoring.
- Enhanced patient care by providing daily assistance with bathing, dressing, and grooming.
- Improved patient comfort by repositioning and transferring them on a regular basis.
Education
Bachelor of Science - Pre Med
Texas Tech University
Lubbock, TX05.2027
High School Diploma -
Whitehouse Highschool
Whitehouse, TX05.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- High-volume dining
Timeline
Host
The Funky Door
11.2023 - 04.2024
Certified Nurse Assistant
Lubbock Health Care Center
08.2023 - 10.2023
Server
Bella Italian Cafe
11.2021 - 08.2024
Bachelor of Science - Pre Med
Texas Tech University
High School Diploma -
Whitehouse Highschool
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