Analytically-driven problem solver and multi tasker with superior work ethic. Willing to take on any task to help team with care, compassion, and authenticity. Reliable and dedicated team player with a hardworking and resourceful approach to any thing. Devoted to consistent positive change within society with an emphasis on ethical and social means.
Overview
4
4
years of professional experience
Work History
Front End Cashier
Walmart
05.2023 - Current
Helped over 75+ customers complete purchases, locate items, and join reward programs.
Greeted over 50 customers and responded to requests for information.
Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
Operated multiple register systems to process new purchases, item returns, and merchandise exchanges.
Handled large quantities of cash with high accuracy and took care to check bills for fraud.
Residential Assistant
University of Louisiana at Lafayette
07.2023 - 12.2023
Organized 5+ social events to foster and build relationships between dormitory students/residents
Team player and worked extremely hard to make sure both residents and staff were comfortable and able to work together.
Used effective communication skills to help provide residents with community.
Managed and mentored over twenty residents to help grow their interpersonal and social skills
Balanced this position while taking over 15 hours of coursework, which required organizational skills along with time management
Logged and filed incident reports, detailing significant and important occurrences during assigned shifts.
Enforced policies and safety standards through building and room rounds.
Provided crisis management and intervention during emergency situations.
Observed and Aided over three hundred residents during multiple twenty-four hour on call periods.
Customer Service Associate
Winn-Dixie
07.2020 - 02.2023
Promoted to Front End Specialist and then Customer Service Associate within the same year
Trained and helped hire at least 7 new employees
Helped make schedules to help make the front of store run smoothly
Team player and consistently worked in multiple other departments when necessary
Helped to foster an environment that was safe, and fun, and allowed for movement upwards within the company
Use effective communication skills and an emphasis on customer satisfaction to consistently meet goals that are set
Loyalty to both the customers and workers that interacted
Helped conduct interviews in a swift and timely manner with a high level of professionalism.
Education
Bachelor’s in criminal justice - Criminal Justice
University of Louisiana At Lafayette
Lafayette, LA
05.2026
High School Diploma -
Destrehan High School
Destrehan, LA
05.2021
Skills
Exceptional communication skills
Policy Enforcement
Student Engagement
Team Collaboration
Customer Service
Negotiation
Observation and Inspection
Peer Counseling
Activities
Criminal Justice Society, President, Fall 2023-Present, Helped reinstate the organization after three years. Organized, planned and delegated meetings dedicated to networking, and social events to help foster a better understanding and growth within the criminal justice field.
Big Event, Flock Leader, Spring 2023 delegated and lead several members of team to participate swiftly and effectively in various volunteerism sites
Beta club, vice president, Fall 2019-Fall 2020, Organized, planned, and executed service opportunities and hours for sophomore students N-Z
Forensic Exploration Camp at UL, partial scholarship recipient, Summer 2019