- Resolve customer complaints and internal issues through effective communication and problem-solving.
- Generate cohesive work schedules on a weekly basis.
- Initiated management transformation to promote efficiency, production levels, and organizational structure while prioritizing employee morale and customer satisfaction.
- Calculate and record daily sales along with issuing employee earnings.
- Accurately accommodating customer reservations utilizing time management to prevent overbooking.
- Facilitate support within workplace by filling other roles when needed.
- Effectively lead a team compromised of 6 diverse soldiers, communicating and instructing orders from leadership to meet deadlines, maintain standards, discipline, and welfare.
- Maintain subordinate quarterly counselings, disciplinary records, and soldier readiness.
- Conduct monthly inventory of kitchen equipment and supplies, report all deficiencies to sustain a safe working environment and kitchen operations.
- Documented all personal reports consisting of, but not limited to, illegal immigration, drug and human trafficking, emergencies involving human or environmental safety, and encounters while assigned to patrol the border.
- Enhanced customer satisfaction by accurately fulfilling orders within daily goals and deadlines.
- Maintained inventory accuracy with attention to detail in receiving, storage, and shipment preparation.
- Followed OSHA safety protocols and procedures to ensure workplace safety.