Trinity Sellers
Minneapolis,MN
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Housekeeping Room Attendant
Springhill Suites Hotel
Bloomington, Minnesota
04.2022 - 02.2023
- Followed safety procedures when using chemical cleaners and power equipment.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Inspected all assigned rooms upon completion of cleaning duties.
- Report any maintenance issues or damage found in the guest rooms to thesupervisor.
- Responded promptly to guest requests for additional supplies or services.
- Responded promptly to requests from guests and other departments.
- Maintained cleaning cart with supplies, such as fresh linens and towels.
Assistant Manager
Quility Inn
Saint Paul, Minnesota
01.2021 - 04.2022
- Ensured that guests received prompt, courteous attention throughout their stay.
- Oversaw daily housekeeping operations to ensure cleanliness of guest rooms and public areas.
- Monitored customer feedback surveys and took appropriate action based on results.
- Conducted regular inspections of the property's interior and exterior areas to identify any maintenance issues requiring immediate attention.
- Assigned duties and monitored performance of all employees in the hotel.
- Created a positive work environment for staff by providing guidance, support, recognition and motivation.
Cashier
Holiday Gas Station
Saint Paul, Minnesota
07.2014 - 06.2016
- Assisted customers with locating merchandise within the store.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Balanced cash drawers at the end of each shift.
- Provided excellent customer service by helping customers locate items they were looking for.
- Greeted customers and provided friendly customer service.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Education
Education And Training
Wex Program
Minneapolis, MN03-2018
Skills
- Empathy and compassion
- Cash handling
- Critical thinking
- High-energy attitude
- Adaptability
- Communication
- Working as a team
- Administrative support
- Customer service
Timeline
Housekeeping Room Attendant
Springhill Suites Hotel
04.2022 - 02.2023
Assistant Manager
Quility Inn
01.2021 - 04.2022
Cashier
Holiday Gas Station
07.2014 - 06.2016
Education And Training
Wex Program
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