Trinity Severson
Salem,WI
Summary
Results-driven professional with experience at Lotus Light Enterprise, where I enhanced order accuracy and met daily quotas through effective time management. Skilled in customer service and problem-solving, I fostered strong customer relationships at Edie Boutique, ensuring high satisfaction levels and repeat business. Fast learner with a keen eye for detail.
Overview
12
12
years of professional experience
Work History
Order Packer
Lotus Light Enterprise
04.2024 - Current
- Improved order accuracy by diligently following packing guidelines and double-checking items before packaging.
- Supported quality assurance initiatives by inspecting incoming products for defects or damage prior to packing them for shipment.
- Met or exceeded daily quota targets through focused time management and prioritization of tasks.
- Utilized warehouse equipment efficiently including pallet jacks and hand trucks, ensuring proper handling of products and reducing risk of accidents.
- Ensured timely shipment of customer orders by consistently meeting deadlines for pick-up or delivery services.
Sales Associate
Edie Boutique
02.2019 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Control Panel
Sierra Automation LLC
01.2013 - 12.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Created and finalized designs to meet project requirements.
Education
Associate Degree - Small Business Entrepreneurship
Gateway Technical College
Remote High School Diploma -
Wilmot High School
Silver Lake, WI06.2023
Skills
- Time management
- Problem-solving abilities
- Multitasking
- Excellent communication
- Critical thinking
- Customer relationships
- Customer support
- Data entry
- Customer service
- Fast learner
- Computer troubleshooting
Timeline
Order Packer
Lotus Light Enterprise
04.2024 - Current
Sales Associate
Edie Boutique
02.2019 - 04.2024
Control Panel
Sierra Automation LLC
01.2013 - 12.2017
Associate Degree - Small Business Entrepreneurship
Gateway Technical College
High School Diploma -
Wilmot High School