Summary
Overview
Work History
Education
Skills
Leadership Experience
Awards
Certification
Timeline
Generic

Trinity Summers

Sanford,Florida

Summary

Seasoned nursing student offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Representative

CVS Healthcare
10.2022 - 01.2024
  • Documented and detailed calls and complaints using call center's database.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Waitress

Brick and Spoon
07.2021 - 12.2023
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Remained calm and poised when dealing with challenging scenarios.

Medical Scribe

Gastroenterology of Greater Orlando
02.2022 - 10.2022
  • Accompanied physicians through day in fast-paced, stressful environments.
  • Stayed on top of current patient loads to facilitate efficient and organized workflow.
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Transcribed dictated notes into electronic medical records and produced professional documents with outlined information.

Resident Assistant

University of Central Florida - Department of Housing and Residence Life
01.2019 - 08.2021


  • Fulfilled administrative duties such as incident report writing, fire/health and safety checks, timesheets, email, occupancy checks/roster verifications, meetings
  • Maintained clean, safe, and well-organized patient environment.
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.

Education

Bachelor of Science - Nursing

ECPI University
Lake Mary, FL
01.2025

Bachelor of Science in Biomedical Sciences -

University of Central Florida
Orlando, FL
08.2021

Bachelor of Science in Psychology -

University of Central Florida
Orlando, FL
08.2021

Associate of Arts - Language Arts Education

Hillsborough Community College
Tampa, FL
05.2018

Skills

  • Quality Assurance
  • Mobility Assistance
  • Patient Lifting
  • Direct Patient Care

Leadership Experience

  • Resident Assistant, 2019, present
  • Staff Appreciation Committee, Chair, 2019, present
  • Teacher Assistant, 2020, present

Awards

  • Tampa Bay Lightning Community Hero of Tomorrow
  • Top 10 Knight

Certification

  • CNA - Certified Nurse Assistant

Timeline

Customer Service Representative

CVS Healthcare
10.2022 - 01.2024

Medical Scribe

Gastroenterology of Greater Orlando
02.2022 - 10.2022

Waitress

Brick and Spoon
07.2021 - 12.2023

Resident Assistant

University of Central Florida - Department of Housing and Residence Life
01.2019 - 08.2021

Bachelor of Science - Nursing

ECPI University

Bachelor of Science in Biomedical Sciences -

University of Central Florida

Bachelor of Science in Psychology -

University of Central Florida

Associate of Arts - Language Arts Education

Hillsborough Community College

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Trinity Summers