Trinity Sweitzer
White Pine,TN
Summary
Proven track record of enhancing customer satisfaction and increasing sales, notably at Home Depot through expert product knowledge and exceptional service. Skilled in paint application techniques and fostering teamwork, I excel in fast-paced environments, driving results with a goal-oriented mindset. Demonstrated ability to improve efficiency and solve problems, ensuring project success and client satisfaction.
Overview
3
3
years of professional experience
Work History
Paint Sales Associate
Home Depot
Sevierville, TN
09.2024 - Current
- Mixed paint colors to create custom blends, using paint mixing machine and spatulas.
- Maintained stock shelves by fronting, facing and straightening products throughout shift.
- Shared personal recommendations and product knowledge with customers to help determine correct product for customer DIY projects.
- Operated POS system to total purchases and receive and process cash, credit and debit card payments.
- Utilized company website and vendor catalogs to locate special order items for customers.
- Conducted regular inventory checks, ensuring optimal stock levels and minimizing discrepancies.
- Educated customers on proper application techniques for various types of paints, empowering them to complete successful DIY projects.
- Enhanced workplace culture by fostering open communication among team members and promoting a positive attitude toward work goals.
- Increased paint sales by providing exceptional product knowledge and customer service.
Assistant Food and Beverage Manager
Holiday Inn
04.2023 - 08.2024
- Ensured adherence to health, safety, and sanitation regulations by regularly inspecting facilities and equipment.
- Implemented cost control measures to effectively manage expenses without compromising quality or customer satisfaction levels.
- Maintained open lines of communication with kitchen staff to ensure timely execution of orders during peak service periods.
- Evaluated supplier contracts regularly, ensuring best value was achieved without sacrificing product quality or availability.
- Mentored junior team members, fostering professional growth opportunities through guidance and constructive feedback.
- Oversaw daily financial transactions, including cash handling procedures, revenue tracking, and budget analysis for continuous improvement efforts.
- Reduced waste and controlled inventory levels by implementing effective purchasing strategies and proper storage procedures.
- Partnered with marketing teams to create promotional materials that highlighted new menu items or limited-time offers designed to attract guests'' attention.
- Managed employee scheduling, ensuring adequate coverage during peak hours while minimizing labor costs where possible.
- Increased overall efficiency of the department by developing and implementing training programs for staff members.
- Enhanced customer satisfaction by efficiently managing food and beverage operations and providing exceptional service.
- Assisted in menu development, incorporating seasonal ingredients and trending flavors to appeal to a diverse clientele.
- Conducted regular performance evaluations for staff members, identifying areas of improvement and creating action plans accordingly.
- Collaborated with executive management to develop strategic plans for improving overall guest experience at the establishment.
- Assisted in the recruitment, selection, and onboarding of new team members, ensuring a seamless integration into the existing workforce.
- Continuously researched industry trends and competitor offerings to stay ahead of market demands and maintain a competitive edge.
- Coordinated special events, working closely with clients to ensure their needs were met while maintaining budgetary constraints.
- Developed strong relationships with vendors to negotiate favorable pricing and delivery schedules for products.
- Streamlined processes within the department to increase overall productivity while maintaining quality standards.
- Optimized restaurant layout by monitoring traffic flow patterns during high-volume periods, making adjustments as needed.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Resolved customer complaints involving food or beverage quality and service.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
Server
Sconyers
Augusta
07.2021 - 04.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Diploma - General Studies
Grovetown High School
Grovetown, GA05.2023
Skills
- Surface Preparation Knowledge
- Paint Application Techniques
- Goal-oriented mindset
- Safety Protocols Adherence
- Public speaking abilities
- Product Knowledge Expertise
- Performance Tracking
- Order Processing Efficiency
- Budgeting and pricing
- Supply chain familiarity
- Market research insights
- Teamwork and Collaboration
- Friendly and Helpful
- Customer Service
- Problem-Solving
- Honest and Dependable
- Time Management
- Reliable and Responsible
- Attention to Detail
- Customer Assistance
- Strong Communication and Interpersonal Skills
- Problem-solving abilities
- Multitasking
- Adaptable and Flexible
- Reliability
- Excellent Communication
- Team Cooperation
- Organizational Skills
Timeline
Paint Sales Associate
Home Depot
09.2024 - Current
Assistant Food and Beverage Manager
Holiday Inn
04.2023 - 08.2024
Server
Sconyers
07.2021 - 04.2023
Diploma - General Studies
Grovetown High School