Trinity Taylor

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone calls approximately 30 calls per day, promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.

• Handled cash transactions and maintained sales and payments records accurately.
• Resolved customer problems and complaints.
• Answered central telephone system and directed calls accordingly.
• Assisted with planning office events and meetings for smooth execution.
• Strengthened vendor relationships through regular communication and timely coordination of services.
• Created new memberships.
• Updated 200 plus membership renewals and terminations.

• Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
• Expedited document processing with accurate data entry and timely filing.
• Prepared and edited documents to produce precise, accurate and professional communication.
• Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy for company supervisors and directors.
• Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
• Input data into spreadsheets and databases.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff, a minimum of 30 calls a day.
• Purchased and maintained office supplies.
• Ordered company logo merchandise for CO and TX employees.

Managed over 100 employees in field operations for successful project completion, ensuring timely delivery and client satisfaction.

• Streamlined communication between departments, fostering collaboration and efficient problem solving.
• Resolved personnel conflicts quickly and professionally, fostering a positive work environment that supported teamwork and collaboration.
• Conducted scheduled and impromptu evaluations to assess work performance.
• Implemented safety protocols for field operations, reducing workplace accidents and maintaining compliance with industry regulations.
• Enhanced team productivity by implementing efficient work procedures and optimizing daily schedules.
• Maintained accurate documentation of field activities, facilitating efficient reporting and analysis of results.
• Planned and oversaw team operations on the Southern Ute Reservation.
• Assessed employee performance through regular evaluations, providing constructive feedback to promote growth and improvement.
• Administered disciplinary actions to workers violating safety regulations and company policies.
• Prepared and submitted timesheets for payroll.

• Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
• Prepared potted plants and bouquets based on customer requirements.
• Utilized floral design techniques to craft unique floral arrangements.
• Transported and set up over 100 floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
• Quoted, generated, and processed customer orders to meet specifications and various occasions.
• Showcased creativity and skill in developing innovative designs that garnered positive reviews from customers and colleagues alike.
• Maintained high level of cleanliness and organization in shop, ensuring pleasant shopping experience.